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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 342700579
Report Date: 11/03/2022
Date Signed: 11/03/2022 10:21:46 AM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.270
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/26/2022 and conducted by Evaluator Christopher Hopkins-Clarke
PUBLIC
COMPLAINT CONTROL NUMBER: 27-AS-20221026113622
FACILITY NAME:CHATEAU AT RIVER'S EDGE, THEFACILITY NUMBER:
342700579
ADMINISTRATOR:MICHAEL TALANIFACILITY TYPE:
740
ADDRESS:641 FEATURE DRTELEPHONE:
(916) 921-1970
CITY:SACRAMENTOSTATE: CAZIP CODE:
95825
CAPACITY:143CENSUS: 75DATE:
11/03/2022
UNANNOUNCEDTIME BEGAN:
09:10 AM
MET WITH:Mike TalaniTIME COMPLETED:
10:30 AM
ALLEGATION(S):
1
2
3
4
5
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7
8
9
-Facility staff is not providing the necessary documents to insurance company.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On November 3, 2022 at 9:10AM Licensing Program Analyst (LPA) Chris Hopkins arrived at this facility unannounced to conduct a complaint investigation regarding the above allegation. LPA met with Administrator Mike Talani and explained the purpose of the visit.

Regarding the allegation Facility staff is not providing the necessary documents to insurance company, the Department found the following; based on interview and record review it was determined that the facility is providing the insurance documents to Long Term Care. A staff did make a mistake filling the documents out, but that was corrected as soon as it was returned. River's Edge staff fill out insurance documents as a courtesy, nothing in the Admission Agreement/contract states the facility is obligated to do this. Based on record review and interview, this allegation is determined to be without a reasonable basis and is determined to be UNFOUNDED.

Exit interview conducted with Administrator Mike Talani. A copy of this report was left with Administrator upon exit.
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Czarrina A Camilon-LeeTELEPHONE: (916) 263-4723
LICENSING EVALUATOR NAME: Christopher Hopkins-ClarkeTELEPHONE: (916) 263-4700
LICENSING EVALUATOR SIGNATURE:

DATE: 11/03/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/03/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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