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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 342700579
Report Date: 04/15/2024
Date Signed: 04/15/2024 11:56:02 AM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/11/2024 and conducted by Evaluator Victoria Brown
COMPLAINT CONTROL NUMBER: 27-AS-20240411120832
FACILITY NAME:CHATEAU AT RIVER'S EDGE, THEFACILITY NUMBER:
342700579
ADMINISTRATOR:MUNDAY, PAMELAFACILITY TYPE:
740
ADDRESS:641 FEATURE DRTELEPHONE:
(916) 921-1970
CITY:SACRAMENTOSTATE: CAZIP CODE:
95825
CAPACITY:143CENSUS: 80DATE:
04/15/2024
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Marianne Richardson, Executive DirectorTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Staff does not prevent facility roof from leaking.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Victoria Brown arrived unannounced to conduct an investigation of the above mentioned allegation on 4/15/24 at 9:45a. LPA met with Marianne Richardson, Executive Director and stated the purpose of the visit.
LPA observed several trucks at the facility and workers on the roof. Both Sonray and Paragon construction crew were working on the roof during this visit. LPA inquired how long they have been working on the roof and one representative (name unknown) stated they have been working on the roof since last week (Friday). LPA inquired with Marianne Richardson, Executive Director who stated since November there has been a contract in place and no resident rooms affected and the crew has been working for the last 4 weeks. This concerns the dining room and kitchen area. Dining for the residents has been moved to another area of the facility for safety reasons. The facility has 2 kitchens on the premisis. The company Sonray Construction could not work on the roof due to the weather conditions until now which will be completed today. Marianne Richardson, Executive Director provided the contract dated 11/20/2023 and other documentation of the conversations between Sonray Construction and the facility on fixing the roof.
Unfounded
Estimated Days of Completion: 60
SUPERVISOR'S NAME: Stephen RichardsonTELEPHONE: (916) 263-4746
LICENSING EVALUATOR NAME: Victoria BrownTELEPHONE: (209) 814-1955
LICENSING EVALUATOR SIGNATURE:

DATE: 04/15/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/15/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 27-AS-20240411120832
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: CHATEAU AT RIVER'S EDGE, THE
FACILITY NUMBER: 342700579
VISIT DATE: 04/15/2024
NARRATIVE
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Sonray Construction began the roofing work, however, Paragon Construction is completing the additional scope of work required by the Engineer for the permit.

A copy of the Paragon Construction contract dated 3/28/24 which was initiated 3/26/24 was provided.

The inside areas of the dining room such as the carpet, mold inspection, painting will be completed within the next 2 weeks.

An incident report was submitted to Community Care Licensing (CCL) as well. A report of completion shall also be submitted to CCL.

Based on interviews and a review of documentation the allegation is deemed Unfounded.

"The allegation is UNFOUNDED, meaning that the allegation was false, could not have happened and/or was without a reasonable basis. This Department has therefore dismissed the complaint." Per California Code of Regulations, no deficiencies were observed or cited. Exit interview held, and a copy provided.
SUPERVISOR'S NAME: Stephen RichardsonTELEPHONE: (916) 263-4746
LICENSING EVALUATOR NAME: Victoria BrownTELEPHONE: (209) 814-1955
LICENSING EVALUATOR SIGNATURE:

DATE: 04/15/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/15/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2