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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 342700597
Report Date: 07/26/2021
Date Signed: 07/26/2021 03:37:11 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.270
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/07/2021 and conducted by Evaluator Tung Truong
COMPLAINT CONTROL NUMBER: 27-AS-20210507144609
FACILITY NAME:LEGACY OAKS OF SACRAMENTOFACILITY NUMBER:
342700597
ADMINISTRATOR:VICKIE KAISERFACILITY TYPE:
740
ADDRESS:1922 MORSE AVENUETELEPHONE:
(916) 482-7745
CITY:SACRAMENTOSTATE: CAZIP CODE:
95825
CAPACITY:160CENSUS: 59DATE:
07/26/2021
UNANNOUNCEDTIME BEGAN:
03:15 PM
MET WITH:Gregory Greene, AdministratorTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Questionable death
Timely medical care not sought for resident
INVESTIGATION FINDINGS:
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On 7/26/2021, Licensing Program Analyst (LPA) Tung Truong conducted an unannounced visit to this facility to deliver the investigation findings. LPA identified himself and discussed the purpose of the visit and the elements of the allegation(s) with administrator Gregory Greene.

The investigation was conducted by the Department which consisted of reviews of the medical records and interviews with facility management and staff. The complaint alleges that staff’s failure to seek timely medical attention which cause the death of resident (R1). The complaint also alleges that facility staff failed to seek timely medical attention when resident (R1) air supply ran out due to a power outage at the facility.

Continued on 9099-C
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Czarrina A Camilon-LeeTELEPHONE: (916) 263-4723
LICENSING EVALUATOR NAME: Tung TruongTELEPHONE: (916) 201-7895
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 27-AS-20210507144609
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.270
SACRAMENTO, CA 95833
FACILITY NAME: LEGACY OAKS OF SACRAMENTO
FACILITY NUMBER: 342700597
VISIT DATE: 07/26/2021
NARRATIVE
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Throughout the course of the investigation, the Department conducted interviews and reviewed medical records. The investigation revealed that resident’s (R1) primary diagnosis was unspecified pulmonary fibrosis. According to Hospice medical records, hospice staff certified that R1 was “terminally ill” with a life expectancy of six months or less. R1 was tested positive for COVID-19 on 1/21/21. R1 was oxygen dependent. Staff (S1) stated that she was present during the power outage and observed that R1 was on oxygen constantly throughout the night. Staff (S2) confirmed that R1 was never out of oxygen prior to 911 arriving on 1/27/21. Staff S1 and S2, who were present during the call to 911 for R1 stated that at no point R1 ran out of oxygen or was unable to receive his portable oxygen.

This Department has investigated the allegations noted above and have found that the complaint was UNFOUNDED, meaning that the allegations was false, could not have happened and/or was without a reasonable basis.

Exit interview was conducted with Administrator Gregory Green and a copy of the report was provided.
SUPERVISOR'S NAME: Czarrina A Camilon-LeeTELEPHONE: (916) 263-4723
LICENSING EVALUATOR NAME: Tung TruongTELEPHONE: (916) 201-7895
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2