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25 | Licensing Program Analyst (LPA) Avelina Martinez arrived at facility unannounced to conduct a case management visit on 10/25/2021. LPA met with Melissa Orello and explained the purpose of the visit.
The purpose of the case management visit is to follow up on learned deficiencies during a complaint investigation.
It was learned room 5's bathroom door was locked, and resident 1 was not able to use the bathroom. In addition, there were ceiling leaks throughout the facility. Resident 2 had to be relocated to another room. R2's furniture will be moved to another room 10/26/2021. Room 10 and Room 80 trash cans were overflowing with trash. Room 10 trash can was not emptied on 10/23/2021 and 10/24/2021. Room 67 did not have soap. Room 38's bathroom toilet was unsanitary. Additionally, resident washer is broken and has been broken for 10 days. Also, women's hallway bathroom trash can was not emptied and did not contain toilet seat covers.
As a result, deficiencies can be found on the 809-D report. An exit interview was conducted with Melissa Orello, and a copy of this report was given to the facility at the end of this visit.
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