342700601-4-14-2021-27-AS-MSEY-C23RWB-20210414132252

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 342700601
Report Date: 04/14/2021
Date Signed: 04/14/2021 11:56:37 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., STE. 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/23/2020 and conducted by Evaluator Angela Hood

COMPLAINT CONTROL NUMBER: 27-AS-20200623121550

FACILITY NAME:	OAKMONT OF FAIR OAKS		FACILITY NUMBER:	342700601
ADMINISTRATOR:	BAKER, CARIE		FACILITY TYPE:	740
ADDRESS:	8484 MADISON AVENUE		TELEPHONE:	(916) 633-1001
CITY:	FAIR OAKS	STATE: CA	ZIP CODE:	95628
CAPACITY:	128	CENSUS: 57	DATE:	04/14/2021
		UNANNOUNCED	TIME BEGAN:	11:00 AM
MET WITH:	Nathan Condie, Executive Director		TIME COMPLETED:	12:00 PM

ALLEGATION(S):

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-Personal Rights

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Angela Hood contacted the Executive Director, Nathan Condie, via phone, due to COVID-19 and precautionary measures, to deliver findings into the allegation of violation of personal rights.

During the course of the investigation, LPA conducted interviews and obtained documentation pertinent to the investigation. According to facility’s investigation report and incident report received by CCLD, resident (R1), who resides in the memory care (traditions) section of the facility, had their wedding rings reported missing to the facility on 6/1/20. Interview with staff (S2) indicated that the Executive Director was informed of the missing rings and that a photo of the rings was posted on a bulletin board in the facility, so that staff and residents were aware of the missing item. The facility reported the incident to CCLD on 6/23/20 and an incident report was filed with Sacramento County Sheriff’s Department on 6/25/20.

*******************************************Continued on LIC9099-C**************************************************

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Maribeth Senty	TELEPHONE: (916) 214-0485
LICENSING EVALUATOR NAME: Angela Hood	TELEPHONE: 650-676-0390
LICENSING EVALUATOR SIGNATURE:	DATE: 04/14/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 27-AS-20200623121550

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., STE. 170
CHICO, CA 95926

FACILITY NAME: OAKMONT OF FAIR OAKS	FACILITY NUMBER: 342700601
	VISIT DATE: 04/14/2021

NARRATIVE

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In the Sacramento County Sheriff’s Department incident report narrative, the facility stated, “we have no evidence to believe one of our staff took the rings.” The facility investigation report indicated that facility staff had searched all common areas, R1’s bedroom, and all other areas in the traditions section of the facility. Interview with S2 indicated that there were two total searches in the facility for the missing rings and that the facility issued a reimbursement for the missing rings to the appropriate party, as the rings were never found.

The facility provided the residency agreement for all residents to LPA, which on Page 10. Section F 3 states: “Oakmont shall not be responsible for the loss of any personal property belonging to You due to theft, fire, or any other cause, unless the loss or damage was caused by the negligence of Oakmont or its employees; and Oakmont shall not be responsible for any property damage caused by You or your guests. Oakmont strongly recommends that You obtain, at your own expense, renters' insurance or comparable insurance for the replacement value of your personal property and for property damage that may be caused by You or your guests at adequate coverage and liability limits. We ask that you do not bring in valuable items that can be easily broken. By initialing below, You acknowledge your understanding of this responsibility…We have a number of procedures to reduce theft and loss. Upon request, we will maintain an inventory of personal property. We will assist You with marking or labeling your property. We will provide You with a locked or secure place for personal property. We report lost items of $100 or more to law enforcement. We investigate missing items. Upon move-in we will provide You with a complete copy of our policies and procedures for theft and loss and a copy of the applicable sections of the regulations.”

Interview with relevant party, Executive Director, and S2 indicated that they were unsure if an inventory was taken of personal property for R1 and the facility did not have an inventory on file. The facility ensured that they conducted an internal investigation, interviews with staff, as well as informed law enforcement and CCLD of the incident.

Based on interviews conducted by LPA and records reviewed, the preponderance of evidence standards have not been met. Therefore, the above allegation is found to be UNSUBSTANTIATED. A finding that a complaint allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview was conducted with Executive Director via telephone and a copy of this report will be provided to the facility via email. This facility shall sign and return a copy of the report to the department and print a copy to be retained by the facility.

SUPERVISOR'S NAME: Maribeth Senty	TELEPHONE: (916) 214-0485
LICENSING EVALUATOR NAME: Angela Hood	TELEPHONE: 650-676-0390
LICENSING EVALUATOR SIGNATURE:	DATE: 04/14/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2021

LIC9099 (FAS) - (06/04)

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