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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 342700662
Report Date: 06/17/2021
Date Signed: 08/11/2021 01:56:37 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.270
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/15/2021 and conducted by Evaluator Treana White
PUBLIC
COMPLAINT CONTROL NUMBER: 27-AS-20210615115007
FACILITY NAME:HOME SWEET HOME II ASSISTED LIVING FACILITYFACILITY NUMBER:
342700662
ADMINISTRATOR:MEZA, LILIBETHFACILITY TYPE:
740
ADDRESS:8781 KELSEY DRIVETELEPHONE:
(916) 661-2940
CITY:ELK GROVESTATE: CAZIP CODE:
95624
CAPACITY:6CENSUS: 5DATE:
06/17/2021
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Lilibeth Meza, AdministratorTIME COMPLETED:
01:45 PM
ALLEGATION(S):
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Unlawful Eviction
INVESTIGATION FINDINGS:
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On 08/11/2021, Licensing Program Analyst (LPA) T. White conducted an unannounced complaint investigation regarding the above allegation. LPA contacted Administrator for COVID assessment prior to today's visit via telephone call. LPA White discussed the purpose of the visit and the elements of the allegation with Administrator, Lilibeth Meza.

During the course of investigation, LPA collected Resident #1 (R1) Admission Agreement, Medication Administration Records (MARs), Resident Roster, and Discharge/Hospitalization Papers. Based on interview, R1 was sent to the hospital because R1 was agitated. Staff #1 (S1) stated the Doctor informed facility R1 was COVID positive. S1 requested for R1 to stay at the hospital until the next morning to prepare R1's room. S1 stated the facility needed to prepare bed, complete sanitation, and follow COVID protocols for 14 day isolation. S1 stated the Doctor requested R1 to stay at the hospital due to R1's a decrease in oxygen level.S1 was ensuring the health and safety of staff and residents by placing R1 in a private room. Based on admission agreement, R1 has a shared bedroom. Based on interview, S1 stated the facility did not issue an eviction.
Report continues on 9099C.
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Liza KingTELEPHONE: (916) 263-4752
LICENSING EVALUATOR NAME: Treana WhiteTELEPHONE: (510) 566-9342
LICENSING EVALUATOR SIGNATURE:

DATE: 06/17/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 27-AS-20210615115007
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.270
SACRAMENTO, CA 95833
FACILITY NAME: HOME SWEET HOME II ASSISTED LIVING FACILITY
FACILITY NUMBER: 342700662
VISIT DATE: 06/17/2021
NARRATIVE
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Based on interview with Family Member #1 (FM1), R1 did not receive a written statement or a verbal notice from the facility. FM1 stated the facility did not evict R1 during the hospital stay. LPA observed R1's belongings are still at the facility. Based on documentation and observation, there was no documentation that was presented to resident or family member confirming there was an unlawful eviction.


This agency has investigated the complaint alleging unlawful eviction. We have found that the complaint was UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. No deficiencies cited during visit.

Exit interview conducted with Administrator and a copy of report given.
SUPERVISOR'S NAME: Liza KingTELEPHONE: (916) 263-4752
LICENSING EVALUATOR NAME: Treana WhiteTELEPHONE: (510) 566-9342
LICENSING EVALUATOR SIGNATURE:

DATE: 06/17/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2