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25 | Licensing Program Analyst (LPA) Vincent Moleski arrived unannounced on February 20, 2025 to follow up on a substantiated complaint investigation. LPA Moleski sent a text message to facility administrator Julie Nonu explaining the purpose of the visit. Nonu was not available at the time of this visit, but said staff member Ratumanoa Namusudroka could sign this report in her absence.
On September 19, 2023, the Department concluded a complaint investigation which alleged that staff did not ensure that a resident (R1) was adequately fed while in care, and that, due to staff neglect, a resident sustained pressure injuries while in care.
Both allegations were substantiated, and the licensee was cited for California Code of Regulations, Title 22, Section 87464(f)(3) Basic Services and California Code of Regulations, Title 22, Section 87211(a)(1)(B) Reporting Requirements.
Resident 1 (R1) was admitted to this facility on September 27, 2022, with no pressure injuries documented on R1’s LIC 602. The LIC 602 also indicated that R1 did not have a history of skin breakdown, and R1’s preadmission appraisal did not indicate any other injuries or wounds.
An incident report sent by this facility to the Department on June 12, 2023, indicated that R1 was sent to the hospital on June 8, 2023, due to pain from an open wound. According to R1’s medical records, R1 was diagnosed with multiple pressure injuries, including a stage 3 to 4 wound on the sacrum, stage 3 wounds on the ankles and thighs, and a stage 1 injury on the left heel. R1’s medical records indicated a “concern for inadequate level of care” and “neglect.” The medical records show that R1 was discharged on June 9, 2023, with wound care instructions and supplies, and a referral for home health services, which were never acquired. [continued on 809-C] |