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13 | On September 24, 2026, at 9:45 AM, Licensing Program Analyst (LPA) Avelina Martinez arrived unannounced at facility to deliver complaint findings. LPA Martinez Emelda Pratt and Marie Paz Dungca during today’s visit and explained the purpose of this inspection visit.
Throughout the course of this investigation, LPA Martinez conducted interviews, reviewed facility records, resident records, and toured the facility.
Based on three out of three resident interviews, residents reported that their needs are being met. Three out of three residents reported that they have no issues or concerns regarding facility caregivers. Three out of three residents reported they do not have issues with the facility temperature. One out of two staff reported that facility temperature is kept at 75 degrees. One out of two staff reported that facility is kept at a cool temperature. LPA Martinez visited the facility on July 09, 2026, July 24, 2026, and September 24, 2026, and the facility temperature was kept at a comfortable temperature. Continued...
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