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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 342700827
Report Date: 04/13/2023
Date Signed: 04/13/2023 11:24:37 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO AC/SC, 2525 NATOMAS PARK DR. STE.270
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/14/2023 and conducted by Evaluator Pang Lee
PUBLIC
COMPLAINT CONTROL NUMBER: 27-AS-20230314151707
FACILITY NAME:ABOUNDING PEACE ELDERLY CAREFACILITY NUMBER:
342700827
ADMINISTRATOR:WAQALALA, UNAISIFACILITY TYPE:
740
ADDRESS:7124 HAYWARD DRTELEPHONE:
(916) 578-8834
CITY:SACRAMENTOSTATE: CAZIP CODE:
95828
CAPACITY:6CENSUS: 5DATE:
04/13/2023
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Cleopatra GardinerTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Facility staff did not meet resident's hygiene needs.
Facility staff did not respond to resident's calls for assistance.
Facility staff did not ensure that resident was adequately fed.
Facility staff did not adequately manage resident's medications.
Facility staff did not treat resident with dignity and respect.
INVESTIGATION FINDINGS:
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On 04/13/2023 at 9:00 am, Licensing Program Analyst (LPA) Pang Lee arrived at the facility unannounced to deliver complaint findings. LPA Lee met with care staff Cleopatra Gardiner during today’s visit and toured the facility.
Throughout the course of this investigation, LPA Lee conducted staff and resident interviews, reviewed facility files, and reviewed medical documents. Based on the investigation findings three staffs reported there were no issues in providing care regarding resident’s hygiene needs, medication being administer, providing food services and responding to residents calls for assistance. LPA Lee interviewed six out of six residents and 5 of the 6 residents reported having no issues or concerns about the facility's care and supervision services. Furthermore, five out of six residents did not have complaints regarding the food service being served adequately and that their medications are given to the adequately. LPA Lee observed residents on 03/22/2023 and today’s visit and the residents appeared to be wearing clean clothing and appeared to be sanitary.

Continued LIC 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Czarrina A Camilon-LeeTELEPHONE: (916) 263-4700
LICENSING EVALUATOR NAME: Pang LeeTELEPHONE: (916) 263-4700
LICENSING EVALUATOR SIGNATURE:

DATE: 04/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/13/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 27-AS-20230314151707
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO AC/SC, 2525 NATOMAS PARK DR. STE.270
SACRAMENTO, CA 95833
FACILITY NAME: ABOUNDING PEACE ELDERLY CARE
FACILITY NUMBER: 342700827
VISIT DATE: 04/13/2023
NARRATIVE
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LPA Lee reviewed MAR sheets and it was learned that residents are getting medications adequately. LPA Lee also reviewed clients care daily checklist log and learned that the logs are documented and complete. LPA Lee did not find a substantial preponderance of evidence to state that the facility did not ensure resident was adequately fed and that medication was adequately administered. Moreover, LPA Lee did not fine a substantial preponderance of evidence to state that the facility did not respond to residents calls for assistance and are not being treated with dignity and respect.

Due to the above noted information, although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, and therefore the allegations are unsubstantiated. An exit interview was conducted, and a copy of this report was given to the facility.

SUPERVISOR'S NAME: Czarrina A Camilon-LeeTELEPHONE: (916) 263-4700
LICENSING EVALUATOR NAME: Pang LeeTELEPHONE: (916) 263-4700
LICENSING EVALUATOR SIGNATURE:

DATE: 04/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/13/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2