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25 | Licensing Program Analyst (LPA) Renee Campbell and Licensing Program Manager (LPM) Liza King arrived at the facility at 10:54 am to follow up on a complaint investigation. LPM toured the facility including the resident bathroom, kitchen, resident rooms and reviewed 2 Resident files, further follow up is needed. Beds were made and appeared to be clean with no presense of saturation. An odor of urine was however present throughout the facility. LPM and LPA observed the activity in the facility for approximately an hour and casually spoke to residents. During the facility tour, the LPM observed One resident room which contained a tape like fly trap hanging from the ceiling covered in dead flies photo taken. During the tour and interview, a staff member reported that the washing machine is inoperable and facility staff are doing laundry off site, which may be a factor in the odor of the building.
Based on the above observations, a citation was issued. An exit interview was conducted with the staff member and report was provided via email to Justice, during the visit..
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