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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 342700907
Report Date: 12/18/2025
Date Signed: 12/18/2025 09:39:52 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/17/2025 and conducted by Evaluator Jason Lund
COMPLAINT CONTROL NUMBER: 27-AS-20250917094942
FACILITY NAME:HOPEFUL TOMORROW HOMES, LLCFACILITY NUMBER:
342700907
ADMINISTRATOR:ANDRADA, MONALYNFACILITY TYPE:
737
ADDRESS:12857 CHEROKEE LANETELEPHONE:
(916) 890-4282
CITY:GALTSTATE: CAZIP CODE:
95632
CAPACITY:4CENSUS: 4DATE:
12/18/2025
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Administrator Monalyn Andrada TIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Staff does not provide adequate supervision to residents

Staff does not transport residents in a safe manner
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jason Lund arrived unannounced to complete a complaint investigation regarding the above allegations. LPA Lund met with Administrator Monalyn Andrada explained the reason for the visit. Census: 4

Staff does not provide adequate supervision to residents- LPA Lund reviewed facility records, interviewed staff, reporting party and residents in care. Based on facility records review, interviews with staff, and residents in care. LPA Lund reviewed staffing from 9/1/2025 through 10/202 and residents have one staff to one client care. Staff interviewed stated that when a Resident (R1) has a behavior there are two staff members that go out with R1. The facility has an Individual Support Plan & Monthly Progress dated September 5th 2025 and Behavior Safety Agreement with R1 to help prevent such behaviors. The facility has taken precautions to provide support with R1 when R1 does go out in to the street such as two staff, reflected vest, UKERU pad and slow down road sign.
Unsubstantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Lisa Rios
LICENSING EVALUATOR NAME: Jason Lund
LICENSING EVALUATOR SIGNATURE:

DATE: 12/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/18/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 27-AS-20250917094942
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: HOPEFUL TOMORROW HOMES, LLC
FACILITY NUMBER: 342700907
VISIT DATE: 12/18/2025
NARRATIVE
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Based on facility records review, interviews with staff, reporting party and residents in care, on the information provided, it was unclear if staff does not provide adequate supervision to residents, therefore the allegation was deemed UNSUBSTANTIATED.

Staff does not transport residents in a safe manner- LPA Lund reviewed facility records, interviewed staff, reporting party and residents in care. Based on facility records review, interviews with staff, and residents in care. In September 2025 the facility had in-service training on how to Ensure Safety of Passengers and Safe Driving- Protect Yourself and Your Passengers. Staff interviewed stated that they ensure each resident in buckled in before leaving the facility. Residents interviewed stated that they are buckled in before leaving the facility.

Based on facility records review, interviews with staff, reporting party and residents in care, and on the information provided, it was unclear if staff does not transport residents in a safe manner, therefore the allegation was deemed UNSUBSTANTIATED.

As a result of this investigation, this Department finds the allegation to be UNSUBSTANTIATED. A complaint allegation finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview conducted and report left.

SUPERVISORS NAME: Lisa Rios
LICENSING EVALUATOR NAME: Jason Lund
LICENSING EVALUATOR SIGNATURE:

DATE: 12/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/18/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2