1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32 | LPA observed a live cockroach in the kitchen counter top when reviewing records. LPA observed cockroach traps in bedrooms, bathrooms, and kitchen areas. Staff and resident interviews confirm there are cockroaches in bathrooms and bedrooms which come out at night. Based on the observations of the LPA and review of resident records the allegation the allegation that do not ensure facility is free of pests is substantiated. On 9/30/25 LPAs observed cockroach on the floor located in the dining room. On 9/23/25, LPA Kevin Gould cited deficiency for regulation 87303(a) during a case management visit, in which the facility has agreed to provide a written cleaning and infection control schedule and provide a written plan of correction indicating how the facility will ensure the facility is kept clean.
It was alleged that staff did not ensure that staff does not ensure adequate amounts of food is served to residents in care. LPA toured the kitchen pantry, refrigerator, and freezer inventory and observed. LPA observed there was not sufficient seven day non-perishable and two day perishable food supplies accounting for ten resident’s three meals a day along with utriculus snacks during this visit, on 8/28/25, and 9/4/2025. LPA observed there is no pre-planned menu available to resident’s. The posted sample menu is not followed. LPA observed grocery food deliveries were made on 8/22/25, 8/28/25, 9/4/25, and 9/8/2025, all dates in which Licensing staff and or Ombudsman conducted facility visits. Staff and resident’s stated they think there is not enough food at the facility. Staff stated they did not make dinner on 9/3/25 due to resident ordering and picking up three large pizzas for dinner which they paid for using their personal CalFresh benefits ($53.17) which was given to all residents. The facility Plan of operation states “Menus will offer a variety of dishes, taking into account the cultural and religious background and food habits of the residents … Menus are kept on file in the facility as served … The following menus represent appropriate food groups and portions for our residents … discussion with our residents, this menu may be revised to reflect their individual needs and desires while maintaining a balanced and nutritious diet. At all meals, or anytime, beverages are encouraged and available…”. Based on the observations of the LPA and review of records the staff the allegation that staff do not ensure facility is free of pests is substantiated. On 9/23/25, LPA Kevin Gould cited a deficiency for regulation 87555(b)(26) due to the facility does not have a 2 day perishable food supply to meet the needs of residents which poses an immediate health, safety and personal rights risk to residents in care.
It was alleged that staff does not ensure night supervision is provided to residents. Staff stated there is no wake staff and they are upstairs at night time. Four residents stated R5 wonders around at night. Although R5’s appraisal indicated they do not require nighttime supervision, R5’s LIC 602 physicians report indicated they has is dementia diagnosis, "confused and disoriented sun downing behavior and is at risk"; R5’s LIC 602 is was completed over 12 months ago and is in need of a re-evaluation.
Continued on 809-C |