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25 | Licensing Program Analyst (LPA) Anthony Tuck arrived at facility unannounced to conduct a case management visit on 11/10/2021. LPA met with back up Administrator Bianca Castro and explained the purpose of the visit.
The purpose of the case management visit is to follow up on a learned deficiency during a complaint investigation.
It was learned the facility did not provide an (LIC 624) unusual incident report regarding the behavioral changes of a resident to Community Care Licensing within the required 7 days of the occurrence.
As a result, the facility is not adhering to Title 22 Regulations, and the deficiency can be found on the 809-D report. Failure to correct the deficiency may result in civil penalties. Appeal rights were provided. Exit interview was conducted with Bianca Castro. Copy of the report was left with the facility upon exit.
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