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32 | In interviews with six out of six residents in care, all who stated that either the facility, family members or themselves take them to the clinic for their appointments and that the facility calls EMS if needed. On 02/17/2026, LPA Lee conducted a visit to the facility and collected LIC 602 Physician’s Reports for six residents. Based on the records reviewed, all Physician’s Reports contained physician signatures and were filled out and complete. On 03/18/2026, LPA Lee contacted the Licensed Medical Professionals who had completed the residents’ LIC 602 Physician’s Reports; however, they were unable to provide information or verify whether the records were forged or falsified. Based on the information obtained, there is insufficient evidence to substantiate the allegation that the facility is forging resident documents.
It was alleged that the Administrator is not present at the facility for a sufficient amount of time. This investigation consisted of interviews with facility staff, residents, a review of facility records, and observations. Based on interview the Administrator denied the allegation and stated that their work schedule is consistent with the facility's LIC 500, Personnel Report. Additionally, interviews with six of six residents identified Administrator Filipe as the person in charge of the facility and stated that they’re at the facility “everyday” and “all week.” A review of the facility’s LIC 500 Personnel Report states that the Administrator is scheduled to work Saturday, Sunday and Monday from 9:00 a.m. to 5:00 p.m. The Department has conducted two facility visits since the change in Administrator on 10/29/2025 and during those two facility visit the Administrator was present. Based on interviews, records reviewed, and the Department's observations, there is insufficient evidence to support the allegation that the Facility Administrator is not present at the facility for a sufficient amount of time.
The investigation revealed the preponderance of evidence standards have not been met; therefore, the above allegations are found to be UNSUBSTANTIATED. A finding that the complaint allegations are UNSUBSTANTIATED means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation(s)occurred. |