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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 342701121
Report Date: 07/23/2024
Date Signed: 07/24/2024 11:13:26 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/08/2024 and conducted by Evaluator Arielle Pascua
PUBLIC
COMPLAINT CONTROL NUMBER: 27-AS-20240508105359
FACILITY NAME:OAKMONT OF EAST SACRAMENTOFACILITY NUMBER:
342701121
ADMINISTRATOR:KATHLEEN GILBEYFACILITY TYPE:
740
ADDRESS:5301 F STREETTELEPHONE:
(916) 905-2400
CITY:EAST SACRAMENTOSTATE: CAZIP CODE:
95819
CAPACITY:214CENSUS: 135DATE:
07/23/2024
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Kathleen Gilbey TIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Facility did not prevent resident from making inappropriate comments to other residents.
INVESTIGATION FINDINGS:
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On 07/23/2024, Licensing Program Analysts (LPAs) Arielle Pascua and Pang Lee arrived unannounced to this facility to conduct a complaint visit. LPAs met with Facility Designated Administrator (FDA), Kathleen Gibley and explain the purpose of the visit. The purpose of this visit was to deliver complaint findings for the allegations above.
Current census was 135. A brief interview with FDA Gibley was conducted.

It was alleged that the facility did not prevent a resident from making inappropriate comments to other residents. During the course of this investigation this LPA reviewed facility records and conducted interviews with staff and residents. A interview with 9 residents were conducted. 9 out of 9 residents state that they do not have any issues with any residents. 9 out 9 residents state they have not witnesed any residents speaking inappropriately with other residents. 9 out 9 residents deny having said any inappropriate comments to other residents. An interview with 5 staff members were conducted.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Lisa RiosTELEPHONE: (916) 969-9685
LICENSING EVALUATOR NAME: Arielle PascuaTELEPHONE: (916) 862-5907
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 27-AS-20240508105359
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: OAKMONT OF EAST SACRAMENTO
FACILITY NUMBER: 342701121
VISIT DATE: 07/23/2024
NARRATIVE
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5 out 5 staff members deny witnessing any residents speaking inappropriately with other residents. 5 out 5 staff members deny that they have spoken inappropriately to any residents. 5 out 5 staff members state that they would notify management of any issues based on the house rules. A review of the facilities staff house rules states that disruptive or abusive behavior by employees, residents, and resident's families or guests are not acceptable or permitted. 1 out 5 staff members stated that they would take all allegations of inappropriate comments seriously and would provide corrective actions in place to help mitigate and prevent any issues for the future. Based on the information gathered above it is unclear if the facility did not prevent a resident from making any inappropriate comments to other residents.

As a result of this investigation, this Department found the allegations to be UNSUBSTANTIATED. A complaint allegation finding of Unsubstantiated meant that although the allegations may have happened or was valid, there was not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was conducted and a copy of this report was provided to the facility at the end of this visit.
SUPERVISOR'S NAME: Lisa RiosTELEPHONE: (916) 969-9685
LICENSING EVALUATOR NAME: Arielle PascuaTELEPHONE: (916) 862-5907
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2024
LIC9099 (FAS) - (06/04)
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