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25 | On 11/09/23 Licensing Program Analysts (LPAs) Kimberly Viarella and Albert Johnson made an unannounced Case Management visit to the residence of Shafhia Hargrow to serve her an Immediate Exclusion letter along with copies of the Declaration of Service, and Appeal Rights.
LPAs telephoned Shafhia Hargrow upon their arrival in order to gain entrance to her apartment complex. LPA Albert Johnson left a voicemail letting Ms. Hargrow know that there were representatives from the Department of Social Services on the premises and that they would like to speak with her briefly. Shafhia Hargow did not respond. LPAs were provided access to the complex by a resident of the building and they went directly to Ms Hargrow's apartment. LPAs knocked but no one answered the door. LPA Kimberly Viarella left a business card attached to the clip that was already present.
LPA Viarella sent the Immediate Exclusion letter along with copies of the Declaration of Service, and Appeal Rights to Shafhia Hargrow by certified mail.
Exit interview. |