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25 | On 5/13/24, Licensing Program Analyst (LPA) Kimberly Viarella made an unannounced case management visit to this facility to discuss an incident reported on 05/08/24. LPA identified herself upon arrival, stated the purpose of the visit, and asked to speak with the Designated Facility Administrator (DFA), LPA met with Ashley Sylve and a brief interview followed prior to the LPA taking a walkthrough of the facility.
The walkthrough began in Assisted Living. LPA observed 1 person sitting at the craft table in the activities area, and 2 residents watching TV. LPA also observed 2 residents in the sitting area of the main lobby. The Activities Assistant was seen by the LPA walking towards the activity room when the LPA was on the way to Memory Care. While passing the laundry room, LPA checked to ensure the door was locked and all chemicals were inaccessible to residents in care. LPA was able to enter the laundry room and was greeted by staff who stated they always lock the door upon exiting. LPA continued on to Memory Care. Memory Care was not malodorous. LPA observed 7 residents having snacks in the dining/activities room. Two residents were sitting on the sofa in the hallway. LPA observed 2 staff and 1 MedTech assisting residents. LPA was approached by a resident who complained of stomach pain. LPA and MedTech listened to the resident's concerns and checked the Electronic Medical Record to see if there was a PRN that could be administered. All medications had been given that morning. As this was a change in condition for this resident, the responsible party was contacted and the MedTech documented the change so it might be reviewed by the Health and Wellness Director. The MedTech also went to the kitchen to see if she could find something that would calm the resident's stomach. LPA left Memory Care and observed 1 housekeeper vacuuming and 1 care staff walking down the hall.
As stated above, and incident report was faxed to Community Care Licensing (CCL) regarding a situation that was reported on 05/08/24 where a caregiver (S1) who agreed to run an errand for a resident, (R1). R1 did not have any cash, so they gave S1 their debit card. S1 used the R1's debit card to make a personal purchase . |