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25 | On 4/10/24 at 1:15pm Licensing Program Analyst (LPA) Kevin Gould arrived at Serenity Care Villa Sagewood for the purpose of conducting an unannounced case management inspection to gather information and conduct interviews regarding compliance with labor law requirements. LPA met with Licensee, Ibifubara Jack.
LPA conducted interviews with one staff members and the licensee. LPA requested payroll records and LPA would clarify what specific records to be requested. LPA requested LIC 500 (staff schedules) and was provided to LPA via email.
Exit interview conducted and a copy of this report was left at the facility. |