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13 | On 05/07/2026, Licensing Program Analyst (LPA) Pang Lee conducted an unannounced facility visit to initiate and close a complaint investigation. LPA Lee met with Administrator Glenda Molinyawe. The facility census were five residents with two staff present at the time of the visit.
It was alleged that staff did not ensure emergency paperwork went with the resident to a medical appointment and that staff did not notice a resident’s change in condition requiring hospitalization. The investigation consisted of record reviews and interviews with Administrator Molinyawe. During the investigation, it was learned that Resident 1 (R1) did not reside at Young at Heart RCFE No. 1, Inc., but instead resided at Young at Heart RCFE No. 2, Inc.
The Department has investigated the complaint allegations listed above and determined the complaint to be UNFOUNDED, meaning the allegations were false, could not have happened, and/or was without reasonable basis. Therefore, the complaint has been dismissed. No deficiencies were observed or cited during today’s complaint visit. An exit interview was conducted.
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