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13 | On February 04, 2026, at 12:25 PM, Licensing Program Analyst (LPA) Avelina Martinez arrived at the facility unannounced to deliver complaint findings. LPA Martinez met with Steven Bush and explained the purpose of today's visit.
Throughout the course of this investigation, LPA Martinez conducted interviews, reviewed facility records, and resident records. Confidential interviews were conducted with eight individuals during the period of December 08, 2025, to January 21, 2026. Based on record reviews, it was confirmed that there was one resident with lice. During two confidential interviews, LPA Martinez was informed that there was a second resident confirmed with lice; however, the interviewees were not able to provide the name of the resident. Based on four staff interviews, there was only one resident diagnosed with lice. Due to the above noted information, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, and therefore the allegation is unsubstantiated. An exit interview was conducted, and a copy of this report was provided to the facility. |