1
2
3
4
5
6
7
8
9
10
11
12
13 | On 02/06/2026, Licensing Program Analyst (LPA) Pang Lee arrived unannounced at this facility to conduct a complaint visit. LPA met with care giver Henrry Iwuh and explained the purpose of the visit. The purpose of this visit is to deliver complaint finding for the above allegation. The current census is 3. A brief interview was conducted with the administrator Nnaemeka Ofodire.
It was alleged that staff were not allowing residents to use the facility phone. The investigation included observations, interviews with staff, residents, responsible parties, and two outside agencies. LPA Lee interviewed three residents; all of whom stated they are able to use the facility phone and reported no concerns. Interviews with four facility staff also denied the allegation and stated that the facility phone is located in the kitchen and available for resident use. In an interview, Resident 2 (R2)’s responsible party stated there were no concerns and confirmed they are able to contact and speak with R2 using the facility phone and had recently spoken with the resident.
CONTINUED LIC 9099-C |