342701356-8-6-2026-27-AS-SRIN-DWY2YX-20260814174929

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 342701356
Report Date: 08/06/2026
Date Signed: 08/06/2026 02:44:42 PM

Unfounded

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/09/2026 and conducted by Evaluator Christina Valerio

COMPLAINT CONTROL NUMBER: 27-AS-20260409141245

FACILITY NAME:	SHERRY'S RCFE LLC		FACILITY NUMBER:	342701356
ADMINISTRATOR:	AHUJA, SHERRY V.		FACILITY TYPE:	740
ADDRESS:	10609 CHARBONO WAY		TELEPHONE:	(650) 690-4881
CITY:	RANCHO CORDOVA	STATE: CA	ZIP CODE:	95670
CAPACITY:	6	CENSUS: 4	DATE:	08/06/2026
		UNANNOUNCED	TIME BEGAN:	01:30 PM
MET WITH:	Sherry Ahuja		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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Staff handles resident roughly
Staff comes into resident's room in underwear

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Christina Valerio arrived unannounced to conduct a complaint investigation and deliver complaint findings. LPA Valerio met with Administrator Sherry and explained the purpose of the visit. The investigation consisted of an interview with the Reporting Party (RP), Staff 1 (S1), and Resident 1 (R1). On 04/09/2026, it was alleged that R1 was handled roughly by S1 and S1 came into R1's room with only boxers. On 04/17/2026, R1 informed LPA that I was overwhelmed last week and misunderstood. I was wrong. R1 stated that when that information was reported, R1 was upset. R1 made up everything and regrets ever saying any of that stuff. R1 did not think it would be that serious. R1 has no issues or concerns with the home. LPA Valerio interviewed S1. S1 stated denied both allegations. S1 stated that R1 wanted to leave the facility and S1 was pushing R1's wheelchair. When R1 wanted to leave, S1 could not prevent R1. R1 was able to leave unassisted at the time of the complaint. Based on this information, the allegation is unfounded. A finding of unfounded means the allegation is false, could not have happened, or is without a reasonable basis. Per California Code of Regulations (CCR) - Title 22, no deficiencies are being cited. An exit interview was held, and a copy of this report was provided.

Unfounded

Estimated Days of Completion:

SUPERVISORS NAME: Stephen Richardson
LICENSING EVALUATOR NAME: Christina Valerio
LICENSING EVALUATOR SIGNATURE:	DATE: 08/06/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/06/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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