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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 342701424
Report Date: 07/01/2026
Date Signed: 07/01/2026 12:11:06 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/08/2025 and conducted by Evaluator Pang Lee
PUBLIC
COMPLAINT CONTROL NUMBER: 27-AS-20251208111014
FACILITY NAME:ASAP CARE LLCFACILITY NUMBER:
342701424
ADMINISTRATOR:SHARMA, VIVEKFACILITY TYPE:
740
ADDRESS:1572 71ST AVENUETELEPHONE:
(916) 629-9277
CITY:SACRAMENTOSTATE: CAZIP CODE:
95832
CAPACITY:6CENSUS: 6DATE:
07/01/2026
UNANNOUNCEDTIME BEGAN:
11:19 AM
MET WITH:Gyaneshwari VermaTIME COMPLETED:
12:21 PM
ALLEGATION(S):
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Staff serves expired food to residents.
INVESTIGATION FINDINGS:
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On 07/01/2026, Licensing Program Analyst (LPA) Pang Lee arrived unannounced to this facility to conduct a complaint visit. LPA met with direct care staff Gyaneshwari Verma and explained the purpose of the visit. The purpose of this visit is to deliver complaint findings for the above allegations. The care staff Verma called the Designated Administrator (DA) Vivek Sharma to inform him that Community Care Licensing Division (CCLD) was present in the home. A brief interview was conducted with Administrator Sharma. The current census is six.

It was alleged that staff were serving expired food to residents in care. The investigation included interviews with staff and residents, as well as direct observations. LPA Lee interviewed 2 of the 4 residents, who stated they did not like the food being served due to the taste and would like more variety of meals being offered. Interviews with facility staff revealed that 1 of the 3 staff interviewed admitted that expired food had been served to a resident in care.

CONTINUED LIC 9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Czarrina A Camilon-Lee
LICENSING EVALUATOR NAME: Pang Lee
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 27-AS-20251208111014
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: ASAP CARE LLC
FACILITY NUMBER: 342701424
VISIT DATE: 07/01/2026
NARRATIVE
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During a visit to the facility on 06/17/2026, LPA Lee and Staff 1 (S1) inspected the facility’s seven day non-perishable food supply and observed two containers of beef stock in the pantry with an expiration date of 03/13/2026. LPA Lee and S1 also inspected the refrigerator and observed a nearly empty bottle of mustard with an expiration date of 07/07/2025. During the visit, Administrator Sharma discarded the expired items and stated they were unsure why the nearly year old mustard had remained in the refrigerator.

As a result, the allegation is SUBSTANTIATED. The finding that the complaint is substantiated means that the allegation is valid because the preponderance of the standard has been met. Deficiency cited on the LIC 9099-D, per Title 22 Regulations. An exit interview was conducted with care staff Verma and a copy of this LIC 9099, LIC 9099-D page and appeal rights provided to the facility.
SUPERVISORS NAME: Czarrina A Camilon-Lee
LICENSING EVALUATOR NAME: Pang Lee
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 27-AS-20251208111014
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: ASAP CARE LLC
FACILITY NUMBER: 342701424
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/01/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/08/2026
Section Cited
CCR
8755(b)(8)
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THIS IS AN AMENDED DOCUMENT
87555(b)(8) General Food Service Requirements
(b) The following food service requirements shall apply:
(8) All food shall be of good quality…
This requirement is not met as evidenced by:
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During 06/17/2026 visit, the Administrator discarded the expired food items. The Administrator stated he will purchase labels to place canned goods in the pantry to make expiration dates more visible and will implement a system to
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Based on observation and interview, the licensee did not comply with the section cited above. LPA Lee observed expired food in the pantry and in the refrigerator. This poses a potential health, safety or personal rights risk to persons in care.
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rotate stock so that items nearing expiration are moved to the front for use. The Administrator agreed to review the regulation cited and will provide LPA Lee with a written statement of acknowledgment by the POC due date of 07/08/26, end of day 5:00 PM.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Arielle Pascua
LICENSING EVALUATOR NAME: Pang Lee
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/08/2025 and conducted by Evaluator Pang Lee
PUBLIC
COMPLAINT CONTROL NUMBER: 27-AS-20251208111014

FACILITY NAME:ASAP CARE LLCFACILITY NUMBER:
342701424
ADMINISTRATOR:SHARMA, VIVEKFACILITY TYPE:
740
ADDRESS:1572 71ST AVENUETELEPHONE:
(916) 629-9277
CITY:SACRAMENTOSTATE:CAZIP CODE:
95832
CAPACITY:6CENSUS: 6DATE:
07/01/2026
UNANNOUNCEDTIME BEGAN:
11:19 AM
MET WITH:Gyaneshwari VermaTIME COMPLETED:
12:21 PM
ALLEGATION(S):
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Staff not following food menu.
INVESTIGATION FINDINGS:
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On 07/01/2026, Licensing Program Analyst (LPA) Pang Lee arrived unannounced to this facility to conduct a complaint visit. LPA met with direct care staff Gyaneshwari Verma and explained the purpose of the visit. The purpose of this visit is to deliver complaint findings for the above allegations. The care staff Verma called the Designated Administrator (DA) Vivek Sharma to inform him that Community Care Licensing Division (CCLD) was present in the home. A brief interview was conducted with Sharma. The current census is six.

It was alleged that staff are not following the food menu. The investigation included interviews with staff and a review of facility records. LPA Lee interviewed two facility staff who denied the allegation, stating that although the facility does not post a menu, a sample menu is available upon request for Community Care Licensing Division (CCLD), residents, and family members. Staff also reported that residents are provided with well balanced meals prepared fresh daily. Staff further stated that residents’ food preferences, meal ideas, and special requests are incorporated into the grocery shopping list and meal preparation.
CONTINUED LIC 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Czarrina A Camilon-Lee
LICENSING EVALUATOR NAME: Pang Lee
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 27-AS-20251208111014
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: ASAP CARE LLC
FACILITY NUMBER: 342701424
VISIT DATE: 07/01/2026
NARRATIVE
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During LPA Lee’s visit on 06/17/2026, LPA did not observe a posted menu inside the facility; however, upon request, the Administrator provided a sample of the facility menu. Review of the sample menu showed that it includes well balanced meals with fruits and vegetables offered for breakfast, lunch, and dinner. Based on interviews conducted with staff and a review of the facility’s sample menu, the allegation that staff are not following the food menu is unsubstantiated. Although a posted menu was not observed during the visit, the facility was able to provide a sample menu upon request, and interviews indicated that residents are served well balanced meals with appropriate variety. Therefore, there is not enough evidence to support the allegation.

As a result of this investigation, LPA finds the allegation above to be UNSUBSTANTIATED. A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted with care staff Verma and a copy of this LIC 9099 report was provided to the facility.
SUPERVISORS NAME: Czarrina A Camilon-Lee
LICENSING EVALUATOR NAME: Pang Lee
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 5