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25 | On July 29, 2026, at approximately 9:30am, Licensing Program Analyst, Arvin Villanueva (LPA), arrived at this facility unannounced to conduct a case management visit. LPA initially met with one of the staff on duty, Aisake (James) Jemesa, and stated the purpose of the visit. The administrator was notified by James. Per James the administrator is not coming today. This visit is being conducted concurrently with the complaint visit (complaint #27-AS-20260211151007)
Present upon arrival were 5 residents in care with 2 staff on duty. The assistant administrator, Anese Warfield was also present, along with an individual who was identified as Yelena Bigelow. Per Anese, she is being trained by Yelena and stated that Yelena just started today. Staff Aisake stated this is the first time he seen Yelena at this facility.
Upon LPA's arrival, Yelena was seen at the kitchen area, by the medication cabinet and residents' documents were accessible to Yelena. Yelena left the facility at around 9:35am.
During this visit, LPA reviewed Guardian at around 9:30am, Yelena’s name was not in the list that were associated to this facility. At around 10:03am, Anese showed from Guardian website that Yelena was associated with this facility on 7/27/2026. LPA rechecked Guardian and confirmed Yelana’s associated on 7/272026. However, there were inconsistencies with Yelena’s documents in Guardian. Yelena's documents were dated 7/29/2026 and LPA sent an email to Care Provider Management Bureau (Guardian) to verify the inconsistencies.
Also during this visit, LPA observed the fire door leading to bedrooms #1,2,3,4 was observed to be propped open with a door stopper throughout this visit (photo taken).
At this time, this case management will need continuation, pending verification from Guardian.
Base on today's visit, this facility is hereby cited per California Code of Regulations, Title 22, Division 6, Chapter 8.
Plan of correction and appeal process were discussed during the exit interview with Anese Warfield. A copy of this report and appeal rights were provided
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