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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 342701519
Report Date: 07/27/2026
Date Signed: 07/27/2026 11:33:38 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/21/2026 and conducted by Evaluator Kimberly Viarella
COMPLAINT CONTROL NUMBER: 27-AS-20260721155737
FACILITY NAME:EMMA & JOYCE DIALA UNIQUE HOME #2FACILITY NUMBER:
342701519
ADMINISTRATOR:DIALA, EMMANUELFACILITY TYPE:
735
ADDRESS:991 COLMORE CT.TELEPHONE:
(916) 821-4214
CITY:GALTSTATE: CAZIP CODE:
95632
CAPACITY:4CENSUS: 2DATE:
07/27/2026
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Abdul Kabia, Designee TIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Licensee does not ensure that staff are present at the facility while residents are in care.
Food services are inadequate.
INVESTIGATION FINDINGS:
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On 07/27/26, Licensing Program Analyst, (LPA) Kimberly Viarella made an unannounced visit to this facility to open a complaint into the above allegations. LPA identified herself upon arrival, stated the purpose of the visit and asked to meet with the Designated Facility Administrator. The Administrator, Emmanuel Diala was not present, but this LPA interviewed him by phone and he instructed his Designee, Abdul Kabia, to assist this LPA.

LPA observed one resident lounging in the living room and the second resident was in their room when this LPA arrived.

LPA inspected the food supply. It surpassed the 7-day non-perishable and 2-day perishable supply required. All items were stored appropriately and none were expired at the time of this inspection. LPA asked Kabia about their shopping routine. Kabia responded that they shop for the home every Wednesday. Upon their return from the store, they pull into the garage to unload the groceries.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lisa Rios
LICENSING EVALUATOR NAME: Kimberly Viarella
LICENSING EVALUATOR SIGNATURE:

DATE: 07/27/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 27-AS-20260721155737
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: EMMA & JOYCE DIALA UNIQUE HOME #2
FACILITY NUMBER: 342701519
VISIT DATE: 07/27/2026
NARRATIVE
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LPA also interviewed the 2 residents (R1 and R2). This LPA went to R1's room to asked if they could speak privately in the backyard. When asked about the food supply and staffing, R1 replied that they got plenty to eat and that staff were "cool and very helpful." R2 was unresponsive, but was well groomed, seemed content to watch TV in the living room and this LPA observed the dishes leftover from breakfast soaking in the sink. This LPA was told that R2 had eaten earlier.

This LPA also interviewed the Service Coordinator for R1 and was told that they had been at the facility on 07/09/26 and did not note any concerns at that time regarding food and they met that regional center's requirements for staffing.

LPA toured the 4 resident bedrooms and 1 bathroom along with common areas, garage and yard. LPA observed the staff schedule and compared it to the Guardian Roster to ensure that all staff were appropriately background cleared. All was in compliance at the time of this inspection.

Based on observations and interviews with R1, the Administrator and Kabia, as well as the Service Coordinator for R1, the allegations below were UNSUBSTANTIATED.
  • Licensee does not ensure that staff are present at the facility while residents are in care.
  • Food services are inadequate.

A finding of unsubstantiated means that the allegation may have happened or is valid, but there was not a preponderance of the evidence to prove that the alleged violation occurred.

According to the California Code of Regulations, Title 22, no deficiencies were observed or cited during this visit. A copy of this report was provided along with APPEAL RIGHTS and an exit interview was conducted with the Designee, Abdul Kabia.
SUPERVISORS NAME: Lisa Rios
LICENSING EVALUATOR NAME: Kimberly Viarella
LICENSING EVALUATOR SIGNATURE:

DATE: 07/27/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2