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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343600374
Report Date: 10/24/2024
Date Signed: 10/24/2024 04:22:40 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/09/2024 and conducted by Evaluator Loraine Perez
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20240909090050
FACILITY NAME:SUNRISE KIDS CLUB - OAK HILL DAYCAREFACILITY NUMBER:
343600374
ADMINISTRATOR:MARTELL, FELISAFACILITY TYPE:
840
ADDRESS:3909 NORTH LOOP BLVDTELEPHONE:
(916) 331-6042
CITY:ANTELOPESTATE: CAZIP CODE:
95843
CAPACITY:75CENSUS: 7DATE:
10/24/2024
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Felisa Martell and Kourtney HobartTIME COMPLETED:
04:40 PM
ALLEGATION(S):
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Staff did not ensure proper teacher-child ratios were maintained
INVESTIGATION FINDINGS:
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Staff did not ensure proper teacher-child ratios were maintained.

Licensing Program Analysts Loraine Perez and Lea Habtom (LPAs) met with current Facility Representatives Kourtney Hobart and Felisa Martell for the purpose of closing a complaint investigation of the above allegations. The purpose of today's inspection was explained.

It was alleged that staff did not ensure proper teacher-child ratios were maintained. LPAs conducted record review and observations, and interviewed staff. At the time of inspection LPAs observed 6 children being supervised by 2 teacher aids. Based on LPAs, record review, interviews, and inspection the preponderance of evidence standard has been met, therefore the above allegation is SUBSTANTIATED.

Based on the inspection, one Title 22 Deficiency has been issued on the attached LIC 9099-D. The director was informed that this report dated 10/24/2024 documents one Type A citations which shall be posted for 30 consecutive days. Report continues on LIC9099C.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Loraine Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/24/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 7
Control Number 03-CC-20240909090050
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: SUNRISE KIDS CLUB - OAK HILL DAYCARE
FACILITY NUMBER: 343600374
VISIT DATE: 10/24/2024
NARRATIVE
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The director shall also provide a copy of this licensing report to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with Facility Representatives Kourtney Hobart and Felisa Amos Martell. A notice of site visit was given and must remain posted for 30 days. Facility Representatives Kourtney Hobart and Felisa Amos Martell has been provided with appeal rights.
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Loraine Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/24/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 7
Control Number 03-CC-20240909090050
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: SUNRISE KIDS CLUB - OAK HILL DAYCARE
FACILITY NUMBER: 343600374
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/24/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
10/25/2024
Section Cited
CCR
101516.5(b)(1)
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There shall be a staffing ratio of one teacher and one aide present to every 28 children in attendance. A teacher shall supervise no more than 14 children or with an aide a maximum of 28 children.
This requirement was not met as evidenced by:
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Director stated they will shedule fully qualified staff to meet ratio.
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Based on inspection and record review there were 2 teacher aids and no fully qualified teachers providing care to 6 children which is an immidiate risk to the health and safety of the persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Loraine Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/24/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 7
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/09/2024 and conducted by Evaluator Loraine Perez
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20240909090050

FACILITY NAME:SUNRISE KIDS CLUB - OAK HILL DAYCAREFACILITY NUMBER:
343600374
ADMINISTRATOR:MARTELL, FELISAFACILITY TYPE:
840
ADDRESS:3909 NORTH LOOP BLVDTELEPHONE:
(916) 331-6042
CITY:ANTELOPESTATE: CAZIP CODE:
95843
CAPACITY:75CENSUS: 7DATE:
10/24/2024
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Felisa Martell and Kourtney HobartTIME COMPLETED:
04:40 PM
ALLEGATION(S):
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Children are made to stay outdoors in extreme heat.
INVESTIGATION FINDINGS:
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Children are made to stay outdoors in extreme heat.

Licensing Program Analysts Loraine Perez and Lea Habtom (LPAs) met with Facility Representatives Felisa Amos Martell and Kourtney Hobart for the purpose of closing a complaint investigation of the above allegation. The purpose of today's inspection was explained.

It was alleged that children are made to stay outdoors in extreme heat. Throughout the course of the investigation, LPAs conducted inspections, observations, and interviews. It was revealed through interviews that children do go outdoors to play and have snack in hot weather, though it is unclear the amount of time that is spent outdoors.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Loraine Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/24/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 6 of 7
Control Number 03-CC-20240909090050
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: SUNRISE KIDS CLUB - OAK HILL DAYCARE
FACILITY NUMBER: 343600374
VISIT DATE: 10/24/2024
NARRATIVE
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Based on observation and interview, the alleged violation was found to be UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

No Title 22 deficiencies will be issued as a result of the investigation. LPA reviewed this report with Facility Representatives Felisa Amos Martell and Kourtney Hobart, and provided a Notice of Site Visit that must be posted for 30 days.
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Loraine Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/24/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2024
LIC9099 (FAS) - (06/04)
Page: 7 of 7