343600618-6-10-2026-03-CC-ABLI-DV3L9G-20260615083329

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343600618
Report Date: 06/10/2026
Date Signed: 06/10/2026 04:55:19 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/16/2026 and conducted by Evaluator Loraine Perez

COMPLAINT CONTROL NUMBER: 03-CC-20260316103000

FACILITY NAME:	CATALYST KIDS - NORTH COUNTRY		FACILITY NUMBER:	343600618
ADMINISTRATOR:	MITCHELL, KRYSTLE		FACILITY TYPE:	840
ADDRESS:	3901 LITTLE ROCK DRIVE		TELEPHONE:	(916) 332-5185
CITY:	ANTELOPE	STATE: CA	ZIP CODE:	95843
CAPACITY:	99	CENSUS: 61	DATE:	06/10/2026
		UNANNOUNCED	TIME BEGAN:	10:00 AM
MET WITH:	Krystle Mitchell		TIME COMPLETED:	05:00 PM

ALLEGATION(S):

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Staff are not providing adequate supervision resulting in day care children engaging in physical altercations.
Staff do not ensure to document incident reports.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Loraine Perez met with Facility Representative, Krystle Mitchell (Director), for the purpose of conducting an unannounced subsequent complaint inspection pertaining to the above allegations. The purpose of today's inspection was explained to Director.
During today's inspection, LPA conducted interviews, and obtained relevant documentation.

Witness statements, LPA observations, and document reviews failed to corroborate the allegations. During today's inspection center provided appropriate ratio and supervision to persons in care. Center provides training to staff on a variety of child development topics. Center partners with families when appropriate and provides additional support when needed.
Although the allegations may have happened, there is not a preponderance of evidence to prove the allegation; therefore, the allegation is unsubstantiated. Exit interview was conducted and report was reviewed with Facility Representative, Krystle Mitchell. Appeal rights were provided. Notice of site visit was given and must remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Loraine Perez
LICENSING EVALUATOR SIGNATURE:	DATE: 06/10/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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