343600618-9-4-2026-03-CC-ABLI-DXSSFD-20260910135007

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343600618
Report Date: 09/04/2026
Date Signed: 09/04/2026 04:20:28 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/09/2026 and conducted by Evaluator Loraine Perez

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20260609170740

FACILITY NAME:	CATALYST KIDS - NORTH COUNTRY		FACILITY NUMBER:	343600618
ADMINISTRATOR:	MITCHELL, KRYSTLE		FACILITY TYPE:	840
ADDRESS:	3901 LITTLE ROCK DRIVE		TELEPHONE:	(916) 332-5185
CITY:	ANTELOPE	STATE: CA	ZIP CODE:	95843
CAPACITY:	99	CENSUS: 36	DATE:	09/04/2026
		UNANNOUNCED	TIME BEGAN:	01:15 PM
MET WITH:	Krystle Mitchell		TIME COMPLETED:	04:25 PM

ALLEGATION(S):

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Staff do not adequately supervise day care children in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Loraine Perez met with Facility Representative, Director Krystlel Mitchell (Director), for the purpose of conducting an unannounced subsequent complaint investigation inspection pertaining to the above allegation. The purpose of today's inspection was explained to Director.
During today's inspection, LPA delivered findings for the complaint investigation.
Interviews and record review failed to corroborate the allegation. Center maintains child to teacher ratio during time of inspections that are unannounced. Staff have staggered schedules to maintain ratio during hours of operation.Communication for incidents or injury is conducted in-person, through parent app, and/or by phone (text or call).
Although the allegation may have happened, there is not a preponderance of evidence to prove the allegation; therefore, the allegation is unsubstantiated. Exit interview was conducted and report was reviewed with Facility Representative, Krystle Mitchell. Appeal rights were provided. Notice of site visit was given and must remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Loraine Perez
LICENSING EVALUATOR SIGNATURE:	DATE: 09/04/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/04/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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