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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343602980
Report Date: 10/13/2022
Date Signed: 10/13/2022 11:56:04 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/26/2022 and conducted by Evaluator Nola Maestas
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20220926142855
FACILITY NAME:KINDERCARE LEARNING CENTER - BRUCEVILLE (PS)FACILITY NUMBER:
343602980
ADMINISTRATOR:ALYSSA DIPIPPOFACILITY TYPE:
850
ADDRESS:9394 BRUCEVILLE ROADTELEPHONE:
(916) 684-4040
CITY:ELK GROVESTATE: CAZIP CODE:
95758
CAPACITY:84CENSUS: 6DATE:
10/13/2022
UNANNOUNCEDTIME BEGAN:
07:15 AM
MET WITH:Alyssa DiPippoTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Staff restrained child in care.
Staff spoke inappropriately to children in care.
INVESTIGATION FINDINGS:
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On 10/13/2022, Licensing Program Analyst Katy Maestas (LPA) conducted an unannounced field visit to deliver the findings for the above allegations. LPA arrived at the facility and was met by Director Alyssa DiPippo (D1). LPA disclosed the purpose of the inspection and was granted entrance. LPA toured the facility and observed 6 preschool-aged children being supervised by 1 adult. LPA determined through accessing Guardian that all required adults were background cleared.
Throughout the course of the investigation, LPA reviewed the facility’s file, collected documents pertaining to the allegations, and conducted observations and interviews. It was alleged that staff restrained a child in care. No disclosures nor evidence supports that the incident described occurred; however, similar offenses were revealed throughout the course of the investigation that were cited. The information obtained was inconclusive and therefore, the finding is UNSUBSTANTIATED as there was not a preponderance of evidence to prove or negate the specific allegation.

CONTINUED ON LIC 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jeanne Smith
LICENSING EVALUATOR NAME: Nola Maestas
LICENSING EVALUATOR SIGNATURE:

DATE: 10/13/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 53-CC-20220926142855
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
FACILITY NAME: KINDERCARE LEARNING CENTER - BRUCEVILLE (PS)
FACILITY NUMBER: 343602980
VISIT DATE: 10/13/2022
NARRATIVE
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It was alleged that staff spoke inappropriately to children in care. No disclosures nor evidence supports that the incident described occurred; however, similar offenses were revealed throughout the course of the investigation that were cited. The information obtained was inconclusive and therefore, the finding is UNSUBSTANTIATED as there was not a preponderance of evidence to prove or negate the specific allegation.
An exit interview was conducted, and the Appeal Rights were provided to D1. A Notice of Site Visit was posted by LPA and this shall remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Jeanne Smith
LICENSING EVALUATOR NAME: Nola Maestas
LICENSING EVALUATOR SIGNATURE:

DATE: 10/13/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2