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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 343603016
Report Date: 07/22/2024
Date Signed: 08/06/2024 11:29:51 AM

Document Has Been Signed on 08/06/2024 11:29 AM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME:KINDERCARE LEARNING CENTER - MACK (PS)FACILITY NUMBER:
343603016
ADMINISTRATOR/
DIRECTOR:		PAULA RITTERFACILITY TYPE:
850
ADDRESS:4920 MACK ROADTELEPHONE:
(916) 428-1880
CITY:SACRAMENTOSTATE: CAZIP CODE:
95823
CAPACITY: 68TOTAL ENROLLED CHILDREN: 68CENSUS: 0DATE:
07/22/2024
TYPE OF VISIT:OfficeANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
10:00 AM
MET WITH:Dana MatthewsTIME VISIT/
INSPECTION COMPLETED:
11:00 AM
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Licensing Program Manager (LPM) Natalie Dunaway and Licensing Program Analyst (LPA) Gagandeep Singh met with Licensee Representatives, Dana Matthews and Austin Othman, for the purpose of an informal office visit.

LPM defined the difference between non-compliance and an informal meeting. LPM advised that the purpose of today's meeting is to help the facility gain compliance. Today's informal meeting was to discuss the type A and type B citations issued on 6/24/24 during a complaint inspection. On 6/24/24 the facility was cited a type A citation regarding personal rights. The facility was also cited a type B citation for reporting requirements.

The Licensee Representatives and Director stated that they have taken the following steps to maintain compliance:
An all staff training about the personal rights and reporting requirements has been conducted with all staff. The facility is also enforcing the procedure of staff communicating effectively to the facility management about any incident, small or big. The facility is also utilizing the electronic application for daily routine process, but will still use phone calls for incidents at the facility.

LPM and LPA provided information regarding the Technical Support Program (TSP), which is a non-enforcement arm of the Community Care Licensing Division offering onsite support to licensees and providers. Director will follow up with request to LPA for TSP services. LPA discussed using the Department website (ccld.ca.gov) for child care updates, current forms, legislation and regulation information. LPM suggested that Licensee can view information videos at www.ccld.childcarevideos.org .

LPA and LPM discussed that the preschool would remain on required visits for an additional year due the similarity of the personal rights allegation from 2022.

This report was reviewed with the Licensee Representatives and Director.

SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Gagandeep Singh
LICENSING EVALUATOR SIGNATURE: DATE: 07/22/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 07/22/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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