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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343603019
Report Date: 03/29/2022
Date Signed: 03/29/2022 12:23:22 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/01/2022 and conducted by Evaluator Lea Habtom
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20220301135149
FACILITY NAME:KINDERCARE LEARNING CENTER - PURSLANE (PRESCHOOL)FACILITY NUMBER:
343603019
ADMINISTRATOR:DEETS, PAMELAFACILITY TYPE:
850
ADDRESS:6825 PURSLANE WAYTELEPHONE:
(916) 723-9696
CITY:CITRUS HEIGHTSSTATE: CAZIP CODE:
95621
CAPACITY:92CENSUS: 40DATE:
03/29/2022
UNANNOUNCEDTIME BEGAN:
09:50 AM
MET WITH:Lucia VargasTIME COMPLETED:
12:25 PM
ALLEGATION(S):
1
2
3
4
5
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7
8
9
Personal Rights: Day care child sustained unexplained bruises while in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On March 29, 2022 Licensing Program Analysts (LPA) L. Habtom and K. Owens made an unannounced inspection to the facility. The purpose of today’s visit is to close a complaint investigation. LPAs met with assistant director Lucia Vargas.

LPAs L. Habtom & K. Owens toured the facility and took a census of the preschool classroom 2’s, 3’s & 4’s. There were 40 preschool children being supervised by 5 staff members.

During the investigation, LPA conducted interviews regarding the allegation that a child sustained
an unexplained bruise. Interviews indicated that a few means of discipline used is using a color coded chart understood by children, contacting parents, seeking assistance from the director or assistant director and providing incentives like toys. LPA L. Habtom learned that staff will not place their hands on the children and will resort to other ways approved by title 22 regulations. LPA L. Habtom learned that the director was notified of the bruise 10 days after the date of the incident making it difficult for the LPA to determine the source of the bruise. Based on the investigation, LPA Habtom concluded that the allegation the child sustained unexplained bruises to be unsubstantiated. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the allegations did or did not occur.

Exit interview conducted and notice of site visit posted. Appeal Rights provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Keven PetersTELEPHONE: (916) 263-5728
LICENSING EVALUATOR NAME: Lea HabtomTELEPHONE: (916) 208-2538
LICENSING EVALUATOR SIGNATURE:

DATE: 03/29/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/29/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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