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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343603020
Report Date: 07/26/2023
Date Signed: 07/26/2023 10:34:06 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/10/2023 and conducted by Evaluator Christopher Bello
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20230710094708
FACILITY NAME:KINDERCARE LEARNING CENTER - PURSLANE (SA)FACILITY NUMBER:
343603020
ADMINISTRATOR:PAMELA DEETSFACILITY TYPE:
840
ADDRESS:6825 PURSLANE WAYTELEPHONE:
(916) 723-9696
CITY:CITRUS HEIGHTSSTATE: CAZIP CODE:
95621
CAPACITY:28CENSUS: 20DATE:
07/26/2023
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Lucia VargasTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Staff told child to push another day care child
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Christopher Bello met with Acting Director to continue and close a complaint investigation, regarding the above allegation. Upon arrival LPA observed twenty children. LPA made observations, gathered documents pertaining to the investigation and conducted interviews. It was alleged that “Staff told child to push another day care child”. Children interviews corroborated the allegation. Staff told daycare child to push another child down the slide because they were holding up the slide line. This is considered as an immediate risk to the children in care. Based on LPA’s investigation, the preponderance of evidence standard has been met, therefore, the above allegation is found to be substantiated.
Director stated that she does not believe that their staff would say that. If it did happen it was not malicious and was most likely to get that child down of the slide to not get him hurt. Director stated that there could have been other options to get the child off of the slide.
Title 22 Deficiencies have been cited on the attached LIC 809D. Upon receipt of Type A citations, facility shall post and provide copies of the LIC 809D for parents/guardians of children currently in care and for parents/guardians of newly enrolled children for the next 12 months. Facility must also keep the signed LIC 9224, Acknowledging Receipt of Licensing Reports LIC 809D in each child's files. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the Acting Director Lucia Vargas
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Christopher Bello
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20230710094708
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: KINDERCARE LEARNING CENTER - PURSLANE (SA)
FACILITY NUMBER: 343603020
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/26/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
07/27/2023
Section Cited
CCR
101223(a)(3)
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To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or
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Director stated that they had spoken to the staff involved in the incident and will be brought up in future meetings.
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withholding of shelter, clothing, medication or aids to physical functioning. This requirement has not been met by evidence: Staff told another child to push another child. This is considered as an immediate risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Christopher Bello
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/10/2023 and conducted by Evaluator Christopher Bello
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20230710094708

FACILITY NAME:KINDERCARE LEARNING CENTER - PURSLANE (SA)FACILITY NUMBER:
343603020
ADMINISTRATOR:PAMELA DEETSFACILITY TYPE:
840
ADDRESS:6825 PURSLANE WAYTELEPHONE:
(916) 723-9696
CITY:CITRUS HEIGHTSSTATE: CAZIP CODE:
95621
CAPACITY:28CENSUS: 20DATE:
07/26/2023
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Lucia VargasTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Staff do not use appropriate disciplinary practices with day care children
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Christopher Bello met with Acting Director to continue and close a complaint investigation, regarding the above allegation. Upon arrival LPA observed twenty children. LPA made observations, gathered documents pertaining to the investigation and conducted interviews. It was alleged that “Staff do not use appropriate disciplinary practices with day care children” by suspending a child. Staff interviews revealed that a student was suspended because they ran from staff allowing for the possibility of leaving the facility. Staff interviews did not corroborate the allegation. The parent handbook did not corroborate the allegation. Based on LPA’s investigation, has not been met the preponderance of evidence standard, therefore, the above allegations are found to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Christopher Bello
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 3