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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343603021
Report Date: 08/15/2023
Date Signed: 08/15/2023 03:36:49 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/09/2023 and conducted by Evaluator Michelle Perez
COMPLAINT CONTROL NUMBER: 03-CC-20230809102218
FACILITY NAME:KINDERCARE LEARNING CENTER - PURSLANE (INF)FACILITY NUMBER:
343603021
ADMINISTRATOR:PAMELA DEETSFACILITY TYPE:
830
ADDRESS:6825 PURSLANE WAYTELEPHONE:
(916) 723-9696
CITY:CITRUS HEIGHTSSTATE: CAZIP CODE:
95621
CAPACITY:36CENSUS: 21DATE:
08/15/2023
UNANNOUNCEDTIME BEGAN:
11:45 AM
MET WITH:Lucia Vargas and Melanie DeMarchiTIME COMPLETED:
03:50 PM
ALLEGATION(S):
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Personal Rights- Staff did not prevent daycare child from being bit by another child which resulted in an injury
INVESTIGATION FINDINGS:
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On August 15, 2023, at approximately 11:44 AM, Licensing Program Analyst (LPA) Michelle Perez met with acting Director, Lucia Vargas, and current Area Manager Melanie DeMarchi to open the complaint for the above allegation. Upon arrival, there were 15 infants in the toddler room, with two fully qualified teachers and an assistant during naptime. In the infant room, there were 6 children with 2 fully qualified teachers.

It was alleged that a child sustained injuries from a bite and staff did not prevent the child from being bit.
Upon investigation, through a series of interviews with staff in the infant rooms, LPA found that child #1 was bit by child #2 and did sustain injuries. However, upon further investigation, LPA found that staff were present in the room and had been watching child #2 as they were aware of child #2 teething. During the day that the incident occurred there were three staff present in the room providing supervision. Staff quickly tended to the wound and reported the incident to the acting Director as well as the guardians of both children.

Cont on 9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Keven PetersTELEPHONE: (916) 263-5728
LICENSING EVALUATOR NAME: Michelle PerezTELEPHONE: (916) 594-3812
LICENSING EVALUATOR SIGNATURE:

DATE: 08/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/15/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20230809102218
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: KINDERCARE LEARNING CENTER - PURSLANE (INF)
FACILITY NUMBER: 343603021
VISIT DATE: 08/15/2023
NARRATIVE
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Based on the investigation, LPA Perez concluded that the allegation the child sustained unexplained bruises to be unsubstantiated. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the allegations did or did not occur.

An exit interview was conducted and a notice of site visit was provided, to be posted for 30-days.
SUPERVISOR'S NAME: Keven PetersTELEPHONE: (916) 263-5728
LICENSING EVALUATOR NAME: Michelle PerezTELEPHONE: (916) 594-3812
LICENSING EVALUATOR SIGNATURE:

DATE: 08/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/15/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2