<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343603024
Report Date: 12/10/2020
Date Signed: 12/10/2020 01:58:19 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/22/2020 and conducted by Evaluator Christopher Bello
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20201022151330
FACILITY NAME:KINDERCARE LEARNING CENTER - VINTAGE PARK (INF)FACILITY NUMBER:
343603024
ADMINISTRATOR:ROMERO, TIAFACILITY TYPE:
830
ADDRESS:8887 VINTAGE PARK DR.TELEPHONE:
(916) 682-1111
CITY:SACRAMENTOSTATE: CAZIP CODE:
95828
CAPACITY:24CENSUS: 1DATE:
12/10/2020
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Tia RomeroTIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Daycare child sustained unexplained injury while in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Christopher Bello had a tele-inspection with Director Tia Romero using the FaceTime application to close a complaint investigation regarding the “Daycare child sustained unexplained injury while in care” allegation. Upon arrival, LPA observed one infant children with one teacher. During the investigation LPA made observations, conducted interviews and gathered documents pertaining to the investigation. Staff and parent interviews did not corroborate the allegations. Documents gathered did not corroborate the allegation. Director stated that they know what injury the complaint is about and had an incident report for the parent. Based on LPA’s investigation, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. There were no Title 22 deficiencies during today’s investigation. An exit interview was conducted, and a copy of the report, Appeal Rights and Notice of Site Visit was sent to the director via email. The director will reply that they received the email to act as their virtual signature.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Roxana SaraviaTELEPHONE: (916) 263-5715
LICENSING EVALUATOR NAME: Christopher BelloTELEPHONE: (916) 862-0844
LICENSING EVALUATOR SIGNATURE:

DATE: 12/10/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/10/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2