<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343603476
Report Date: 03/13/2024
Date Signed: 03/29/2024 09:28:54 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/29/2024 and conducted by Evaluator Jeremey McClain
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20240129125903
FACILITY NAME:SETA - NORTHVIEW HEAD STARTFACILITY NUMBER:
343603476
ADMINISTRATOR:STACY PHILLIPSFACILITY TYPE:
850
ADDRESS:2401 NORTHVIEW AVENUETELEPHONE:
(916) 563-5374
CITY:SACRAMENTOSTATE: CAZIP CODE:
95833
CAPACITY:98CENSUS: 11DATE:
03/13/2024
UNANNOUNCEDTIME BEGAN:
10:05 AM
MET WITH:Stacy Philips. TIME COMPLETED:
11:35 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff member is abusive to day care children in care.
Facility is not allowing staff report incidents involving day care children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
***THIS IS AN AMENDMENT OF THE ORIGINAL DOCUMENT***
Licensing Program Analyst (LPA) Jeremey McClain met with facility representative Stacy Phillips to deliver findings for a complaint investigation. LPA observed 58 children supervised by 11 staff in five separate rooms. The following was alleged: 1) Staff was abusive to children in care 2) Facility is not allowing staff report incidents involving day care children.
During the investigation, LPA conducted interviews with staff, reviewed files, and statement, and attempted to interview children. LPA also reviewed reports from Seta’s Human Resources department. It was alleged that staff witnessed another staff inappropriately tap a child in care and block another against a cubby. It was also alleged that staff were prevented from reporting the allegation to the children’s parents.
Based on the evidence gathered, the preponderance of evidence standard has not been met; therefore, the allegation is determined to be UNSUBSTANTIATED. The allegation can neither be corroborated nor dismissed. Although the allegations may be true, there is not enough conclusive evidence to support either claim. No Title 22 deficiencies will be issued as a result of the investigation. LPA reviewed this report with facility representative Stacy Phillips, and provided a Notice of Site Visit that must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Jeremey McClain
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 1