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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343604450
Report Date: 07/25/2025
Date Signed: 07/25/2025 03:57:12 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/17/2025 and conducted by Evaluator Loraine Perez
COMPLAINT CONTROL NUMBER: 03-CC-20250717124534
FACILITY NAME:SUNRISE KIDS CLUB OLIVE GROVEFACILITY NUMBER:
343604450
ADMINISTRATOR:BERNARDI, PATRICIAFACILITY TYPE:
840
ADDRESS:7926 FIRESTONE WAYTELEPHONE:
(916) 726-0224
CITY:ANTELOPESTATE: CAZIP CODE:
95843
CAPACITY:120CENSUS: DATE:
07/25/2025
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Felisa Amos MartellTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Staff not providing a comfortable environment for daycare children.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Loraine Perez met with Facility Representative (FR) Felisa Amos Martell, for the purpose of conducting an unannounced open and close complaint investigation inspection pertaining to the above allegation. The purpose of today's inspection was explained to FR. During today's inspection, LPA conducted interviews, observed care, toured the facility, and obtained relevant documentation.

Witness statements, LPA observations, and document reviews failed to corroborate the allegation, staff not providing a comfortable environment for daycare children. From interview, children are provided a variety of materials and some equipment throughout the day. There have been changes in how supplies are ordered and purchased due to staff changes in management. There have been delays in approval or delivery of materials and equipment. Center is currently operating in the MP room and Library while construction is done in regular facility rooms.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Loraine Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20250717124534
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: SUNRISE KIDS CLUB OLIVE GROVE
FACILITY NUMBER: 343604450
VISIT DATE: 07/25/2025
NARRATIVE
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Although the allegation may have happened, there is not a preponderance of evidence to prove the allegation; therefore, the allegation is unsubstantiated. Exit interview was conducted and report was reviewed with Facility Representative, Facility Representative. Appeal rights were provided. Notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Loraine Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2