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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343605613
Report Date: 05/14/2024
Date Signed: 05/14/2024 01:00:27 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/10/2024 and conducted by Evaluator Soleil Marx
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20240510163219
FACILITY NAME:CHILDTIME CHILDREN'S CENTERFACILITY NUMBER:
343605613
ADMINISTRATOR:DANYEL CHEATHONFACILITY TYPE:
830
ADDRESS:2555 MILLCREEK DRIVETELEPHONE:
(916) 648-1061
CITY:SACRAMENTOSTATE: CAZIP CODE:
95833
CAPACITY:24CENSUS: 19DATE:
05/14/2024
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH: Artastia BolarTIME COMPLETED:
01:15 PM
ALLEGATION(S):
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Staff did not ensure infant's diapering needs were met.
INVESTIGATION FINDINGS:
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On May 14th, 2024, Licensing Program Analyst (LPA) Soleil Marx met with Director, Artastia Bolar, for the purpose of opening and closing a complaint investigation alleging that staff did not ensure infant's diapering needs were met. The purpose of today's inspection was explained.

Throughout the course of investigation, LPA made observations, reviewed records, and conducted interviews. It was determined by record review of the daily activity log, that on May 9th, 2024, there were no diaper change entries logged for an infant from 02:28pm until the child was picked up by their authorized representative at 05:17PM. Interview revealed that the infant's diaper was not changed when needed, due to staff miscommunication, which resulted in the infant sustaining a diaper rash from a soiled diaper.

Based on record review and interview, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.
(continued on 9099-C)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Soleil Marx
LICENSING EVALUATOR SIGNATURE:

DATE: 05/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/14/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20240510163219
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: CHILDTIME CHILDREN'S CENTER
FACILITY NUMBER: 343605613
VISIT DATE: 05/14/2024
NARRATIVE
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The Director was informed that this report dated 05/14/2024 documents one Type A citation which shall be posted for 30 consecutive days. The director shall also provide a copy of this licensing report to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted. Report was reviewed with Director, Artastia Bolar. Appeal rights were provided. Director received a Notice of Site which must remain posted for 30 days.

(continued on 9099-D)
SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Soleil Marx
LICENSING EVALUATOR SIGNATURE:

DATE: 05/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/14/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 03-CC-20240510163219
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: CHILDTIME CHILDREN'S CENTER
FACILITY NUMBER: 343605613
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/14/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/15/2024
Section Cited
CCR
101428(b)(2)
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(b) The infant shall be kept clean and dry at all times.
(2) Each infant's clothing and diapers shall be changed as often as necessary to ensure that the infant is clean and dry at all times.
This requirement was not met, as evidenced by:
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Director stated that the staff involved have received disciplinary action and the Director will re-train staff on diaper changing procedures. Director will provide training material to LPA Marx by POC due date.
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Based on record review and interview, the facility did not ensure an infant was clean and dry at all times, by not changing an infants diaper for approximately 3 hours which resulted in a diaper rash, which poses an immediate Health, Safety, or Personal Rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Soleil Marx
LICENSING EVALUATOR SIGNATURE:

DATE: 05/14/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/14/2024
LIC9099 (FAS) - (06/04)
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