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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343605614
Report Date: 02/12/2026
Date Signed: 02/12/2026 12:55:15 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/17/2025 and conducted by Evaluator Fabian Schwartz
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20251117094656
FACILITY NAME:CHILDTIME CHILDREN'S CENTERFACILITY NUMBER:
343605614
ADMINISTRATOR:DANYEL CHEATHONFACILITY TYPE:
850
ADDRESS:2555 MILLCREEK DRIVETELEPHONE:
(916) 648-1061
CITY:SACRAMENTOSTATE: CAZIP CODE:
95833
CAPACITY:96CENSUS: 44DATE:
02/12/2026
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Artastia BolarTIME COMPLETED:
01:15 PM
ALLEGATION(S):
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Staff do not ensure the center has running water - Substantiated
Staff are operating out of ratio - Substantiated
INVESTIGATION FINDINGS:
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On Thursday, 12 February 2026, at approximately 10:00am, Licensing Program Analyst (LPA) Fabian Schwartz met with Director Artastia Bolar to deliver the findings of a complaint investigation. At time of inspection, there were 44 preschool children being supervised by 5 staff in 4 classes.

The department received a complaint alleging that Staff do not ensure the center has running water and that staff are operating out of ratio. During the complaint investigation LPA interviewed staff, gathered documents, and made observations. During interviews with staff, it was revealed that facility had a few incidents where vandalism to facility resulted in lack of running water at the center. During some of those incidents, the facility did have children in care while building did not have running water. Staff interviews also revealed that facility has operated out of ratio. Based on the interviews, the preponderance of evidence standard has been met, therefore the above allegations are SUBSTANTIATED.
.......Report Continued on LIC-9099-C....
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Fabian Schwartz
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 03-CC-20251117094656
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: CHILDTIME CHILDREN'S CENTER
FACILITY NUMBER: 343605614
VISIT DATE: 02/12/2026
NARRATIVE
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Report Continued from LIC-9099..........

1 Type A and 1 Type B Title 22 deficiencies are being cited for facility operating without running water and for facility operating out of ratio. Those citations are being explained in more detail on accompanying LIC9099-D Pages.

Title 22 deficiencies are cited on the subsequent pages of this report. Director acknowledges, that FOR TYPE A DEFICIENCIES ONLY upon receipt, Director shall post LIC 9099D with Type A deficiencies for 30 days and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. LIC 9224 must be signed by parents/guardians and kept with the children's forms as a receipt whenever any Type A documents are provided by the Facility. LIC 9224 and Appeal Rights were provided. Facility Staff's signature on this report acknowledges receipt of these rights.

This report was reviewed with the Director and an exit interview was conducted. A Notice of Site Visit was provided and shall remain posted for a period of 30 days.

SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Fabian Schwartz
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 03-CC-20251117094656
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: CHILDTIME CHILDREN'S CENTER
FACILITY NUMBER: 343605614
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/12/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
02/13/2026
Section Cited
CCR
101216.3(a)
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(a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified in (b) and (c) below.

This requirement is not met as evidenced by:
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Facility will not comingle children for first and last hours of day, and staff will conduct ratio and supervision training at the center. Director will email LPA proof of staff's completion of training via email by 13 February 2026.
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Based on interview, the licensee did not comply with the section cited above by staff admissions that facility has operated out of ratio during morning Co-Mingle which poses an immediate health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Fabian Schwartz
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 03-CC-20251117094656
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: CHILDTIME CHILDREN'S CENTER
FACILITY NUMBER: 343605614
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/12/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/12/2026
Section Cited
CCR
101239(e)(4)
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101239 FIXTURES, FURNITURE, EQUIPMENT AND SUPPLIES
(e)(4) All toilets, handwashing and bathing facilities shall be maintained in safe and sanitary operating condition. Additional equipment, aids and/or conveniences shall be provided as needed in centers that serve children with physical disabilities.

This requirement is not met as evidenced by:
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Facility will review Title 22 regulations about building requirements for operating licensed childcare. Facility will report all future incidents of facility operation inadequacy to the department. Deficiency Cleared during time of inspection.
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Based on interview and record review, the licensee did not comply with the section cited above by providing childcare at facility when building did not have running water which poses/posed a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Fabian Schwartz
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 5