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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343605614
Report Date: 12/08/2022
Date Signed: 12/08/2022 10:30:14 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVER CITY (SACTO)CC, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/01/2022 and conducted by Evaluator Arianna Manabat
COMPLAINT CONTROL NUMBER: 03-CC-20221101104801
FACILITY NAME:CHILDTIME CHILDREN'S CENTERFACILITY NUMBER:
343605614
ADMINISTRATOR:JANELL NICHOLSFACILITY TYPE:
850
ADDRESS:2555 MILLCREEK DRIVETELEPHONE:
(916) 648-1061
CITY:SACRAMENTOSTATE: CAZIP CODE:
95833
CAPACITY:96CENSUS: 45DATE:
12/08/2022
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Franklin Bay and Art AstiaTIME COMPLETED:
10:45 AM
ALLEGATION(S):
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Facility staff forcing daycare children to nap.
Facility staff caused injuries to daycare child.
INVESTIGATION FINDINGS:
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On 12/08/2022 at approximately 9:00am, Licensing Program Analyst (LPA) Arianna Manabat met with Assitant Directors Franklin Bay and Art Astia to deliver complaint findings for the allegations mentioned above. LPA observed 45 children in care being supervised by 7 staff.

It was alleged that facility staff are forcing daycare children to nap and that facility staff caused injuries to a daycare child. Through observations, and interviews with the Director, staff members, children, and the Reporting Party (RP), LPA found that staff members are redirecting children during nap time to a quiet activity. During children interviews it was stated that, during a nap time incident, facility staff was preventing another day care child from stepping on cots or injuring other children with toys. It was stated in interviews that the facility staff was alone in the room and attempting to redirect a child during this incident.

Continued on 9099-C....
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Roxana Saravia
LICENSING EVALUATOR NAME: Arianna Manabat
LICENSING EVALUATOR SIGNATURE:

DATE: 12/08/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/08/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20221101104801
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVER CITY (SACTO)CC, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: CHILDTIME CHILDREN'S CENTER
FACILITY NUMBER: 343605614
VISIT DATE: 12/08/2022
NARRATIVE
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Record reviews indicated that the child had record of scratches on their arm but, based on interviews and record review, it could not be determined that the child sustained injury directly from a facility staff member or at the facility. Based on the information obtained, LPA was not able to determine that the above allegations have occurred at the facility. Therefore, the allegation is determined to be UNSUBSTANTIATED, meaning that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove it. An exit interview was conducted. Notice of site visit and appeal rights were also addressed. The Notice of site visit shall remain posted for 30 days for guardian/parental review.
SUPERVISORS NAME: Roxana Saravia
LICENSING EVALUATOR NAME: Arianna Manabat
LICENSING EVALUATOR SIGNATURE:

DATE: 12/08/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/08/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2