343605614-3-1-2023-03-CC-NDUY-CPWR6Z-20230314124533

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343605614
Report Date: 03/01/2023
Date Signed: 03/01/2023 12:29:16 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVER CITY (SACTO)CC, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/12/2023 and conducted by Evaluator Arianna Manabat

COMPLAINT CONTROL NUMBER: 03-CC-20230112085558

FACILITY NAME:	CHILDTIME CHILDREN'S CENTER		FACILITY NUMBER:	343605614
ADMINISTRATOR:	JANELL NICHOLS		FACILITY TYPE:	850
ADDRESS:	2555 MILLCREEK DRIVE		TELEPHONE:	(916) 648-1061
CITY:	SACRAMENTO	STATE: CA	ZIP CODE:	95833
CAPACITY:	96	CENSUS: 36	DATE:	03/01/2023
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Astia Art		TIME COMPLETED:	12:45 PM

ALLEGATION(S):

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Staff handled child in a rough manner

INVESTIGATION FINDINGS:

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On 03/01/2023, at approximately 9:45 AM, Licensing Program Analyst (LPA) Arianna Manabat met with Facility Representative Astia Art to deliver complaint findings for the allegations mentioned above. During today's visit, LPA observed 36 children being supervised by five staff members. All individuals subject to a criminal background check have obtained one.

During the investigation, LPA observed the operation of the facility, interviewed random children, present staff and obtained relavant documentation. It was alleged that staff handled a child in a rough manner. Through observations, and interviews with the Director, staff members, children, and the Reporting Party (RP), LPA found that no witness to the incident was found and no other evidience was collected to support the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. A copy of this report was reviewed and provided to the site supervisor. Notice of site visit was posted and shall remain posted for next 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Roxana Saravia
LICENSING EVALUATOR NAME: Arianna Manabat
LICENSING EVALUATOR SIGNATURE:	DATE: 03/01/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/01/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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