343605690-8-2-2023-03-CC-SDLA-CUQVEC-20230815162206

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343605690
Report Date: 08/02/2023
Date Signed: 08/02/2023 11:25:09 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/13/2023 and conducted by Evaluator Josiah Gathing

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20230713104822

FACILITY NAME:	ENCINA EARLY HEAD START		FACILITY NUMBER:	343605690
ADMINISTRATOR:	MILLER, GLENNIS		FACILITY TYPE:	830
ADDRESS:	1400 BELL STREET		TELEPHONE:	(916) 971-5840
CITY:	SACRAMENTO	STATE: CA	ZIP CODE:	95825
CAPACITY:	37	CENSUS: 3	DATE:	08/02/2023
		UNANNOUNCED	TIME BEGAN:	10:15 AM
MET WITH:	Glennis Miller		TIME COMPLETED:	11:40 AM

ALLEGATION(S):

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Facility has a rodent infestation.

Infants are not being allowed outdoor activity time.

INVESTIGATION FINDINGS:

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On Wednesday, August 2, 2023, at approximately 10:15 AM Licensing Program Analyst (LPA) Josiah Gathing met with Director Glennis Miller, for the purpose of a complaint investigation and to deliver findings. It was alleged that the facility has a rodent infestation and infants are not being allowed outdoor activity time. Throughout the course of the investigation, LPA conducted interviews, reviewed documents, and made observations. Staff stated in initial interview that rodents had been observed in the outdoor play areas and infants were not being allowed outdoors due to health and safety concerns. Staff stated that pest control had recently visited and set up bait boxes and would follow up soon. LPA received an inspection report showing the pest control services. Staff also used wiring to seal access to an outdoor area in which rodents may have congregated. During a follow-up inspection, staff stated that no rodents had been observed in over a week and that infants would be allowed outdoors the following week after outdoor cleaning.
Although the alleged violations may have happened or are valid, the preponderance of evidence standard has not been met to fully prove or disprove that they did or did not occur, therefore, they are unsubstantiated. An exit interview was conducted and a notice of site visit provided. Notice of site visit shall remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Josiah Gathing
LICENSING EVALUATOR SIGNATURE:	DATE: 08/02/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/02/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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