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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343605727
Report Date: 08/06/2025
Date Signed: 08/06/2025 01:38:57 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/01/2025 and conducted by Evaluator Fabian Schwartz
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20250801172356
FACILITY NAME:B.J. JORDAN CHILD CARE - NATOMAS PRESCHOOLFACILITY NUMBER:
343605727
ADMINISTRATOR:ELOISA CATALAN ORENSFACILITY TYPE:
850
ADDRESS:2800 STONECREEK DRIVETELEPHONE:
(916) 646-1266
CITY:SACRAMENTOSTATE: CAZIP CODE:
95833
CAPACITY:45CENSUS: 20DATE:
08/06/2025
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Eloisa Catalan-OrensTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Staff utilized a restraint device on day care child. - Substantiated
INVESTIGATION FINDINGS:
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On Wednesday 6 August 2025, at approximately 12:00pm Licensing Program Analysts (LPAs) Fabian Schwartz and Chris Bello met with Site Supervisor Eloisa Catalan-Orens to open and close a complaint investigation. LPAs delivered findings of investigation at end of inspection. At time of inspection there were 20 preschool children being supervised by 5 staff and the Site Supervisor.

The department received a complaint alleging that Staff utilized a restraint device on a day care child. During today’s inspection, LPAs made observations, gathered documents, and conducted interviews. During today's inspection, through Staff interview, Site Supervisor and Center's Manager Admitted facility utilized a restraint device on a day care child. Staff agreed that this was a personal rights violation. Based on the interview and documents gathered, the preponderance of evidence standard has been met, therefore the above allegation is SUBSTANTIATED. Report Continued on LIC9099-C........
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Fabian Schwartz
LICENSING EVALUATOR SIGNATURE:

DATE: 08/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/06/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20250801172356
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: B.J. JORDAN CHILD CARE - NATOMAS PRESCHOOL
FACILITY NUMBER: 343605727
VISIT DATE: 08/06/2025
NARRATIVE
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Report Continued from LIC9099.....


1 Type A Title 22 deficiency is being cited for Staff utilizing a restraint device on a daycare child. That citation is being explained in more detail on accompanying LIC9099-D Page.

Title 22 deficiencies are cited on the subsequent pages of this report. Director acknowledges, that FOR TYPE A DEFICIENCIES ONLY upon receipt, Director shall post LIC 9099D with Type A deficiencies for 30 days and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. LIC 9224 must be signed by parents/guardians and kept with the children's forms as a receipt whenever any Type A documents are provided by the Facility. LIC 9224 and Appeal Rights were provided. Licensee's signature on this report acknowledges receipt of these rights.

This report was reviewed with the Site Supervisor and an exit interview was conducted. A Notice of Site Visit was provided and shall remain posted for a period of 30 days.
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Fabian Schwartz
LICENSING EVALUATOR SIGNATURE:

DATE: 08/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/06/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 03-CC-20250801172356
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: B.J. JORDAN CHILD CARE - NATOMAS PRESCHOOL
FACILITY NUMBER: 343605727
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/06/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/07/2025
Section Cited
CCR
101223(A)(7)
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101223 PERSONAL RIGHTS (a) The licensee shall ensure that each child is accorded the following personal rights: (7) Not to be placed in any restraining device. Postural supports may be used as specified in Section 101223.1.

This requirement is not met as evidenced by:
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Facility was unaware of the personal rights requirements involving particular usage of restraint devices. After Licensing instruction about personal rights, Facility will not utilize personal restraint devices for children in care. Deficiency Cleared during time of inspection.
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Based on observation and interview, the facility did not comply with the section cited above by having a child placed in a restraining device which poses an immediate health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Fabian Schwartz
LICENSING EVALUATOR SIGNATURE:

DATE: 08/06/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/06/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3