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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343606960
Report Date: 09/11/2026
Date Signed: 09/15/2026 07:19:42 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/09/2026 and conducted by Evaluator Lea Habtom
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20260709080832
FACILITY NAME:4TH R - TWO RIVERSFACILITY NUMBER:
343606960
ADMINISTRATOR:JEANINNIE SELFFACILITY TYPE:
840
ADDRESS:3201 WEST RIVER DRIVETELEPHONE:
(916) 277-3849
CITY:SACRAMENTOSTATE: CAZIP CODE:
95833
CAPACITY:200CENSUS: 0DATE:
09/11/2026
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:Tamara O'CallaghanTIME COMPLETED:
09:50 AM
ALLEGATION(S):
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Staff yelled at a daycare child.
Staff demonstrated inappropriate forms of discipline.
Staff inappropriately grabbed a daycare child.
Staff spoke inappropriately towards the daycare children.
INVESTIGATION FINDINGS:
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On Friday, September 11, 2026, Licensing Program Analyst (LPA) Lea Habtom arrived at the facility to close the complaint. There were no school age children present at the time of the inspection. LPA met with the site supervisor, Tamara O’ Callaghan. There were no other staff present. All staff present during today’s inspection have fingerprint clearances and associations.

During the investigation, LPA Habtom conducted interviews with staff, children and parents and conducted observations regarding the allegations pertaining to personal rights stated above. A few incidents that the reporting party addressed occurred in the past with staff who are no longer employed at the facility. LPA interviews provided minimal information due to facts such as the timeframe the incidents occurred. Based on the limited information collected from staff, children and parents, LPA was unable to validate or invalidate that the personal rights allegations listed above occurred therefore the outcome is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegations did or did not occur.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Lea Habtom
LICENSING EVALUATOR SIGNATURE:

DATE: 09/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20260709080832
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: 4TH R - TWO RIVERS
FACILITY NUMBER: 343606960
VISIT DATE: 09/11/2026
NARRATIVE
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Daycare child was hit with an object while in care.

LPA interviews provided minimal information for the incident that occurred over a year ago with a child being injured. The reporting party expressed concerns that the staff did not properly supervise to prevent an incident from occurring. Based on the limited information collected from staff, children and parents, LPA was unable to validate or invalidate that there was a lack of supervision therefore the outcome is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegations did or did not occur.

There were no Title 22 regulations cited during today's inspection. This report was reviewed with the site supervisor, Tamara O'Callaghan. A notice of site visit was provided to be posted for 30 days. Appeal rights provided.

SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Lea Habtom
LICENSING EVALUATOR SIGNATURE:

DATE: 09/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3