343607710-10-8-2025-03-CC-JBMR-DMPV4H-20251022160622

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343607710
Report Date: 10/08/2025
Date Signed: 10/08/2025 02:53:29 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/07/2025 and conducted by Evaluator Erwina Pascual-Golamco

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20250807140355

FACILITY NAME:	KINDERCARE LEARNING CENTER - NATOMA (SA)		FACILITY NUMBER:	343607710
ADMINISTRATOR:	PARVEEN SANDHU		FACILITY TYPE:	840
ADDRESS:	420 NATOMA STATION DRIVE		TELEPHONE:	(916) 353-0687
CITY:	FOLSOM	STATE: CA	ZIP CODE:	95630
CAPACITY:	60	CENSUS: 0	DATE:	10/08/2025
		UNANNOUNCED	TIME BEGAN:	07:45 AM
MET WITH:	Raven Steinbach		TIME COMPLETED:	08:45 AM

ALLEGATION(S):

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Staff are making child record other kids and use it for bad behavior against each other

INVESTIGATION FINDINGS:

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Licensing Program Analyst Erwina Pascual-Golamco (LPA) met with Facility Representative (FR), Raven Steinbach, to deliver findings. Throughout the course of the investigation, LPA toured the facility, observed staff providing care to children, and conducted interviews. LPA interviews and statements were inconsistent to corroborate the allegation Staff are making child record other kids and use it for bad behavior against each other. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview was conducted and report was reviewed with Facility Representative (FR), Raven Steinbach. Appeal rights were provided, and a Notice of Site visit was given to FR, who will post it where visible to parents/guardians for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Erwina Pascual-Golamco
LICENSING EVALUATOR SIGNATURE:	DATE: 10/08/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/08/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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