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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343608665
Report Date: 12/14/2023
Date Signed: 12/14/2023 10:32:28 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/25/2023 and conducted by Evaluator Amanda Sutter
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20230925090506
FACILITY NAME:READY-SET-GO CHILDREN'S CENTERFACILITY NUMBER:
343608665
ADMINISTRATOR:PENNY MORENOFACILITY TYPE:
850
ADDRESS:4331 GALBRATH DRIVETELEPHONE:
(916) 331-2013
CITY:SACRAMENTOSTATE: CAZIP CODE:
95842
CAPACITY:47CENSUS: 35DATE:
12/14/2023
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Crystal JohnsonTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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9
Staff did not provide adequate supervision resulting in day care child sustaining a bruise
INVESTIGATION FINDINGS:
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5
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On Thursday, December 14, 2023, Licensing Program Analyst (LPA) Amanda Sutter met with Director Crystal Johnson to deliver findings regarding the above allegation. LPA observed 35 children supervised by 5 staff.

It was alleged that staff did not provide adequate supervision resulting in a day care child sustaining a bruise. During interviews with the director, LPA learned that the facility had received a call from a parent who stated that she noticed a bruise on her child after they were picked up from daycare. The daycare does not have diaper logs for preschool classes, nor do they have cameras in any of the classrooms. LPA could not verify that any staff members observed a bruise on the child, or observed the child be injured. For these reasons, LPA could not determine if the a day care child sustained the bruise at the facility, therefore the above allegation is determined to be UNSUBSTANTIATED, meaning that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove it. An exit interview was conducted. A notice of site visit was provided and shall remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Amanda Sutter
LICENSING EVALUATOR SIGNATURE:

DATE: 12/14/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/14/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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