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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343608665
Report Date: 08/27/2025
Date Signed: 08/27/2025 08:46:01 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/02/2025 and conducted by Evaluator Amanda Sutter
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20250702120228
FACILITY NAME:READY-SET-GO CHILDREN'S CENTERFACILITY NUMBER:
343608665
ADMINISTRATOR:PENNY MORENOFACILITY TYPE:
850
ADDRESS:4331 GALBRATH DRIVETELEPHONE:
(916) 331-2013
CITY:SACRAMENTOSTATE: CAZIP CODE:
95842
CAPACITY:47CENSUS: 13DATE:
08/27/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Crystal JohnsonTIME COMPLETED:
09:00 AM
ALLEGATION(S):
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9
Facility staff yells at children.
Facility staff handles children in a rough manner.
Facility staff pinches day care children.
INVESTIGATION FINDINGS:
1
2
3
4
5
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7
8
9
10
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13
On Wednesday, August 27, 2025, Licensing Program Analysts (LPAs) Amanda Sutter and Mandie Goodwin met with Director Crystal Johnson to deliver findings regarding the above allegations. Upon arrival, LPAs observed 13 children supervised by 3 staff. It was alleged that facility staff yells at children, handles children in a rough manner, and pinches day care children.

LPAs conducted interviews, gathered documents, and made observations at the facility. LPAs were unable to determine if any of the above allegations occurred, therefore they are determined to be UNSUBSTANTIATED, meaning that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove it. An exit interview was conducted. Appeal rights were provided. A notice of site visit was provided and shall remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Amanda Sutter
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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