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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343608841
Report Date: 07/21/2025
Date Signed: 07/21/2025 02:53:08 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/06/2025 and conducted by Evaluator Loraine Perez
COMPLAINT CONTROL NUMBER: 03-CC-20250606103716
FACILITY NAME:SOMETHING EXTRA PRESCHOOL & CHILDCAREFACILITY NUMBER:
343608841
ADMINISTRATOR:THROCKMORTON, JAMIEFACILITY TYPE:
850
ADDRESS:7916 AZTEC WAYTELEPHONE:
(916) 348-0712
CITY:ANTELOPESTATE: CAZIP CODE:
95843
CAPACITY:73CENSUS: DATE:
07/21/2025
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:TIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Staff yell at day care children.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Loraine Perez and Andrea Cortez met with Director Mary Poole, for the purpose of conducting an unannounced delivery of findings pertaining to the above allegation, staff yell at day care children. The purpose of today's inspection was explained to Director. There is a census of 26 children in care with six staff providing supervision.
During today's inspection, LPAs conducted interviews, observed care, and obtained relevant documentation. Witness statements, and LPA observations, failed to corroborate the allegation. It was observed that preschool staff and director use a tone of voice that can be heard over the sound of children who are talking and playing. There are instances when staff raise their voice to call the attention of a child for safety or in play. LPA did not observed that staff use a tone of voice in a punitive nature toward the children.
Although the allegation may have happened, there is not a preponderance of evidence to prove the allegation; therefore, the allegation is unsubstantiated. Exit interview was conducted and report was reviewed with Director, Mary Poole. Appeal rights were provided. Notice of site visit was given and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Loraine Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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