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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343610154
Report Date: 04/08/2024
Date Signed: 04/08/2024 12:46:10 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/21/2024 and conducted by Evaluator Dao Vang
COMPLAINT CONTROL NUMBER: 03-CC-20240221111405
FACILITY NAME:SETA - SHARON NEESE EARLY LEARNING CENTERFACILITY NUMBER:
343610154
ADMINISTRATOR:WHITEN, NIKKIFACILITY TYPE:
850
ADDRESS:925 DEL PASO BLVD. #300TELEPHONE:
(916) 263-5487
CITY:SACRAMENTOSTATE: CAZIP CODE:
95815
CAPACITY:92CENSUS: 48DATE:
04/08/2024
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Whiten, NikkiTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Child in care sustained unexplained injury.
INVESTIGATION FINDINGS:
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On April 8, 2024, at 10:45a.m., Licensing Program Analyst (LPA) Pa Dao Vang and Licensing Program Manager (LPM) Seychelle De Luca met with Director Nikki Whiten to conduct an unannounced inspection to deliver a complaint finding. The census was 48 children supervised by 19 staff. It was alleged that a child in care sustained unexplained injury to the face.

On February 16, 2024, an Unusual Incident Report was received detailing an incident that occurred in one of the toddler classrooms.

During the inspection on 2/28/2024 and 4/8/2024, LPA conducted interviews, made observations, and gathered documentation. Through parent and staff interviews, LPA learned that a staff noticed redness on a child’s face. Staff believed it was from food stains. LPA was informed that the redness disappeared within a few hours. Based on interviews, LPA learned that parents and staff do not have concerns regarding staff and children’s interactions and supervision at the facility.
Continue report on LIC9099-C...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Dao Vang
LICENSING EVALUATOR SIGNATURE:

DATE: 04/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20240221111405
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: SETA - SHARON NEESE EARLY LEARNING CENTER
FACILITY NUMBER: 343610154
VISIT DATE: 04/08/2024
NARRATIVE
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Therefore, although the alleged violation may have happened or are valid, the preponderance of evidence standard has not been met to fully prove or disprove that they did or did not occur, therefore they are unsubstantiated. There is no deficiency issued today. An exit interview was conducted and notice of site visit and appeal rights were provided to Director Nikki Whiten.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Dao Vang
LICENSING EVALUATOR SIGNATURE:

DATE: 04/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2