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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343610249
Report Date: 09/29/2021
Date Signed: 09/29/2021 11:34:00 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/29/2021 and conducted by Evaluator Gagandeep Singh
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20210729081114
FACILITY NAME:CADENCE EDUCATION LLC- ALHAMBRAFACILITY NUMBER:
343610249
ADMINISTRATOR:MARISSA PARKERFACILITY TYPE:
830
ADDRESS:1820 ALHAMBRA BLVD.TELEPHONE:
(916) 452-5150
CITY:SACRAMENTOSTATE: CAZIP CODE:
95816
CAPACITY:16CENSUS: 9DATE:
09/29/2021
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Tiffany AlvarezTIME COMPLETED:
11:00 AM
ALLEGATION(S):
1
2
3
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5
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7
8
9
Staff are not washing hands after diaper change.
Staff do not disinfect changing table after diaper changes.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Gagandeep Singh met with facility representative, Tiffany Alvarez, to deliver the findings of the complaint alleging the above allegations. Purpose of the inspection was explained.

During the complaint investigation, LPA inspected the infant classroom, nap room and play yard. During investigation, LPA interviewed the staff members from the infant classroom and interviewed random parents. During the inspections, LPA observed the changing table in clean condition. During teachers and parents interviews, it was informed that staff is using proper cleaning procedures. During the investigation, LPA found that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

Copy of this report was reviewed and provided to the facility representative. Notice of site visit is posted and shall remain posted for next 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mayorga
LICENSING EVALUATOR NAME: Gagandeep Singh
LICENSING EVALUATOR SIGNATURE:

DATE: 09/29/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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