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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343610256
Report Date: 07/21/2022
Date Signed: 07/21/2022 12:55:42 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/13/2022 and conducted by Evaluator Kelly Ferrara
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20220513102805
FACILITY NAME:CADENCE EDUCATION LLC- WILLARDFACILITY NUMBER:
343610256
ADMINISTRATOR:MICHAEL, REBECCAFACILITY TYPE:
850
ADDRESS:640 WILLARD DR.TELEPHONE:
(916) 353-1031
CITY:FOLSOMSTATE: CAZIP CODE:
95630
CAPACITY:185CENSUS: 90DATE:
07/21/2022
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Kelly NeptuneTIME COMPLETED:
01:15 PM
ALLEGATION(S):
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Staff did not prevent day care child from engaging in inappropriate behaviors
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Kelly Ferrara conducted a complaint follow up inspection to deliver findings and met with Assistant Director Kelly Neptune. LPA observed there were currently 90 children in care with 10 staff during nap time. During the investigation, LPA obtained relevant documentation and interviewed Reporting Party, Director and staff.
It was alleged that the staff did not attempt to prevent children from engaging in inappropriate behavior. Director stated that as often as possible, there would be an extra teacher in the classroom to shadow children that were having a difficult time in the classroom environment. Director stated on multiple occasions they removed the children from the environment by bringing them into the office or sending them home. Staff stated they made daily attempts to engage children in appropriate behavior and have been trained on how to manage behaviors. LPA reviewed staff trainings that are given once a month on topics such as behavior, supervision, and classroom management.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Kelly Ferrara
LICENSING EVALUATOR SIGNATURE:

DATE: 07/21/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20220513102805
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: CADENCE EDUCATION LLC- WILLARD
FACILITY NUMBER: 343610256
VISIT DATE: 07/21/2022
NARRATIVE
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Based on the evidence obtained, LPA determined that the allegation is unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove it. Exit interview was conducted and a copy of this report was given to the Assistant Director. Notice of Site visit was provided which must remain posted for 30 days.
SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Kelly Ferrara
LICENSING EVALUATOR SIGNATURE:

DATE: 07/21/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 3